OK. This cracks me up. I was doing a search on my name in Google and this popped up on a site I’ve never heard of. I’m so fond of quoting other people and someone actually quoted me…
“Manage your expectations and you’ll manage your disappointments.” – Todd Lohenry
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The only element more important to a company’s success than client expectations is being able to manage employee expectations. In order to keep employees informed and content, a company needs to prioritize clarity, accountability, and understanding team roles. Source: Maintaining Employee Expectations – Level Up Coaching Solutions
Bright, shiny objects! 