“When there are conflicts in the workplace it is usually because of poor communication or interpersonal communication challenges. Leaders are challenged on a daily basis to interact effectively with others. The most successful leaders are emotionally intelligent agile. They know how to read people and are savvy in their communications.
In my executive coaching practice over the last twenty years, I have noticed a consistent pattern of bad behaviors displayed by less socially intelligent leaders. These ‘bad behaviors’ can be unlearned and a more effective communication style developed.
The good news is that better interpersonal skills can be learned and emotional intelligence improved.” Click the title to read more…
Bright, shiny objects! 