Before You Send That Angry E-mail

Michael Hyatt writes:

Over the course of my career, I have fired off my share of angry letters and e-mail. However, I cannot think of a single time when these communiques had a positive effect. Usually, they only served to escalate the conflict and alienate the recipient.” Get more here: Before You Send That Angry E-mail | Michael Hyatt.

Think twice, click send once…