9 Things Not to Say When Someone is Upset

Even when you care about another person, and even when you think you are really being helpful, there are a million ways to strike the wrong note. Let the Platinum Rule guide you.

The article “9 Things Not to Say When Someone is Upset” from Psychology Today emphasizes the importance of sensitivity and understanding when comforting someone in distress. It outlines several common phrases and responses that, while often well-intentioned, can inadvertently escalate a person’s feelings of upset. Instead of offering cliched advice or minimizing their emotions, the article suggests focusing on empathetic listening and validating the person’s experience. By following the Platinum Rule—treating others as they wish to be treated—one can provide more meaningful support.

Source: 9 Things Not to Say When Someone is Upset