Tag: Internet marketing

Your First Moves in Social Media

Chris Brogan's in disguise
Image by acnatta via Flickr

Okay, so you’ve decided I’m not crazy, and you’re going to try out some of this social media stuff. Where should you start? I’ve got some advice.

via blog.success.com

If you’re intrigued by the idea of applying social media to your business, you’ll want to follow the ‘via’ link to this article by Chris Brogan who nets out the basics for you…

I apply Chris’ wisdom in what I call the ‘e1evation workflow’; a system and process of ‘consume, create, communicate‘ that makes Chris’ ideas easy to implement on a daily basis. Comment, call or use the contact form to connect so we can talk about how this applies to your business…

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B2B Social Media And Lead Generation

Image representing HubSpot as depicted in Crun...
Image via CrunchBase

With a business blog, there are many different ways to get people to become a “lead” from a visitor.  For example: including buttons in the sidebar to talk to a representative, or text links within content to whitepaper landing pages or to download content.  HubSpot has found it successful to add calls to action at the end of content.

We have found that a majority of posts generating leads haven’t been published recently.  Older content is generating  leads.

It’s important to remember that your customers are more important than you are.  For example, HubSpot has a customer in Virginia that installs pools and spas.  All he does is share what someone might want to know when installing a pool.  He doesn’t directly sell his products, but that’s okay.  Even if people aren’t ready to buy, publishing value added content adds them into that consideration section.

Getting all team members involved in the business blog is vital.  People want content from people, not necessarily just companies.  Getting different people from different departments – i.e., research or product, allows marketers to expand the relevant information covered on a given blog to appeal to a larger subset of customers.

Business blogging drives leads and serves as a hub for search and social media visitors.  It doesn’t feel like they are visiting a website that hasn’t been updated in years.  A blog provides much better context for a business.

via toprankblog.com
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What do the latest social media stats mean for your business?

Social Media Life - Workstation
Image by the tartanpodcast via Flickr

A global business I’m working with is run by a very successful woman who is rarely in her office–or in her home state, for that matter.  She spends a large percentage of her time developing relationships with her clients in other parts of the world and making them wildly successful.

She’s right where she needs to be. And because she is, she trusts her online media presence to others like me who can launch timely social feeds that generate buzz.

Most of my clients dabble in social media, but don’t have the time to stop running their businesses to manage their online marketing and media presence.

But the latest trends show us that someone at your company absolutely must be keeping an eye on what your customers are seeing, hearing and feeling from your brand.

via spreemancommunications.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to dig a little deeper. Favorite quote from this post? “Imagine not tapping into that enormous potential! Gone are the days when we can dismiss social media as a fad or something that only the younger generation is into.”…

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Warmth, Competence and the Value of Social Media

Open bottles of Extra Strength Tylenol and Ext...
Image via Wikipedia

Pop Quiz: How would customers rate your organization on characteristics like “honesty and trustworthiness” and “acts in the customer’s best interests?” While those may seem like far from relevant concerns in the realm of social media, I assure you that they should be among the first things you think about.

Yet another national study has proven that consumers instinctively judge brands in much the same way they judge other people. (It’s called the “warmth and competence model”) And what’s one of the key reasons that brands get into social media? To inject a level of humanity and dialogue not seen in most marketing efforts, of course! In other words…to make their brands more like people…to attract more people.

Yet, it’s not that easy. In the same study, they looked at why Tylenol, who had a large recall in 2010 fared so much better (leagues apart) than BP in the court of public opinion. It’s simple – Tylenol exhibited humanity across their communication channels – which developed trust in their brand. That said, the underlying reason that Tylenol (Johnson & Johnson) was able to do that in the first place stemmed from the selfless servant-marketing attitude that they have toward their customers and that’s ingrained in their corporate culture.

See, social media “value” isn’t really about ROI in many cases. Rather it’s a question of how it fits with your culture and brand attitude. If yours is a brand that could score well on characteristics like “honest and trustworthy” and “acts in the customer’s best interests”, then you’ll likely derive a great deal of value from social media. If not, it may not be the perceived effectiveness of social media but rather your culture that’s holding you back.

via marketingsavant.com

Who’s your favorite social media gooroo? Mine’s Dana VanDen Heuvel and I’m thrilled to be on a panel with him this Thursday to discuss Thought Leadership marketing. I’ll put up a link to the event a little later but in the meantime, follow the ‘via’ link and head over to MarketingSavant.com where you can learn more about Dana and his craft…

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Four reasons your Executive Director should be on Twitter

Image representing Twitter as depicted in Crun...
Image via CrunchBase

Executive leaders at nonprofits should put community engagement via social media as a top priority in their job descriptions. They need to get their hands dirty.

But more often than not they don’t.

A broken model?

Usually, staffers do the “dirty work” with social media while management gets a debrief on ROI.

This is like having a nurses aid listen to a patient’s acute cardiac symptoms and tell the heart surgeon where to operate. A lot of critical information would be lost without the surgeon using her own stethoscope to listen directly to the patient’s heart.

Listening to your community is no different. Your community’s voice has a particular rhythm that can only be understood firsthand.

Four reasons EDs should be on Twitter

  1. Executive leaders can understand the community better through unfiltered direct access
  2. They can create greater trust within that community by demonstrating the orgs commitment to engage
  3. Respond faster to the community by eliminating the time it takes to play the telephone game
  4. They can anticipate needs that less experienced staff members might miss

But what if our executive leaders are too busy?

Too busy? If they aren’t willing to make an effort to hear firsthand from the people they serve, maybe they aren’t the right leaders for the organization.

via johnhaydon.com

…or maybe they don’t have the right tactics & tools. You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more…

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Why We All Hate Consultants (and Why It’s Okay)

When my company is stuck, I’m just as inclined to hire an outside advisor as other leaders are. But I hate it. Hiring a consultant means something needs to be fixed, or grown, or that I don’t know what to do next. I’m not talking about contractors whom I hire to do what I need and they are supplemental labor. I’m talking the consultants where I hire them to advise me. Hiring them usually means we’ve already failed in our first effort. It mostly means we are vulnerable. We need. So I believe we should all hate consultants. You probably already do. It’s okay. I give you permission.

via nilofer.posterous.com

I love Nilofer Merchant’s perspective on things — it’s so different from what I hear day to day, and yet so wise. Follow the ‘via’ link for the rest of this article and follow Nilofer Merchant in social media — just try to keep up!

Posted via web from e1evation, llc

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AGCO wins with social media

AGCO continues to rock the ag world with social media — this time taking a ‘best of’ award at NAMA…

Because social media is just getting started in the ag world, there was no category for social media per se. Instead, AGCO dominated in the ‘broadcast news’ category demonstrating again the value of social media and the pressure it’s putting on traditional media…

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Study Shows Time Pays With Social Media Marketing

Have you asked this question: Is the time I invest with social media really worth it?  Whether you’re new or an old hat with social media, chances are you’ve wondered if the time commitment is really worth the return on investment (ROI).

Make no mistake about it:  a true investment of time and resources is necessary to see significant social media marketing success.

But the real question is, “Just HOW MUCH time is needed to see solid success?”

This question was recently answered in the new study, 2010 Social Media Marketing Industry Report, authored by Michael Stelzner.  Based on the report findings, ROI is top of mind for most marketers using social media.

via socialmediaexaminer.com

Follow the ‘via’ link to read more…

Posted via web from e1evation, llc

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[Lifestyles of the] Lazy and ‘low-bandwidth’ed

Almost every advancement in simplifying my social media toolkit comes from the simple fact that I do most of my news consumption and production with a 1Mb/s connection from a hundred year old farmhome in rural Wisconsin over a cellular modem. I simply have to be effective in order to be productive! My ‘low-bandwith’ lifestyle is actually a blessing in disquise…

Oh, that and I’m lazy so my toolkit is very efficient as well!

:-D

Posted via web from e1evation, llc

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Everyone’s an expert

This is the start of a new series on how to use “good, fast, and cheap” social media technology to become a thought leader on the internet. The first step to becoming at thought leader is to realize you are an expert — no one gets to this point in their life without being great at something! Your area of expertise my only interest .0000001% of the population but if you multiply that percentage by the current world population of 6,817,500,000 I guarantee you it is interesting to someone else somewhere in world.

If you live in a small town like Algoma, WI with a population of 3,500 it’s quite possible that your area of expertise does not interest anyone else in your town or even your county. However, if you use the “good, fast, and cheap” publishing tools we have at our fingertips today, you could become a globally recognized thought leader. Let’s face it — if it weren’t for the internet you probably wouldn’t know I exist! imho, effective blogging combined with social media usage is the key to finding your audience…

So let me guide you as you take your first steps toward thought leadership on the internet. Your first assignment is to read Seth Godin’s free ebook called ‘Everyone’s an Expert’ [just click this link if you can’t see the book below]. It won’t take long — it’s only 32 pages — but the most important part of becoming a thought leader is actually believing you have thoughts that are worth sharing. May I suggest you click the ‘fullscreen’ button? Read it now. Think about it. Stay tuned for part 2 in the series…

http://d1.scribdassets.com/ScribdViewer.swf?document_id=30698025&access_key=key-aogjwa7hc2h4ffszmsh&page=1&viewMode=slideshow

Now, did this help you or just confuse the issue?

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It’s not easy being social

THE Jay Baer and Zena Weist
Image by tysongoodridge via Flickr

Better said “It’s easy, but not simple”. Jay Baer’s got some great thoughts on adding social media to your mix…

“Social media isn’t inexpensive, it’s different expensive.

In the QA portion of recent speeches, I’ve frequently been asked this is great, but doesn’t it seem like it will take a lot of time?

Yes. It. Will.

Succeeding on the social Web requires daily participation. Whether it’s brand reputation management, PR and influencer outreach, customer service and social CRM, interacting with fans on a brand community, or just creating content that builds thought leadership — it all takes time.

Fundamentally, there are no shortcuts in social media, because the entire premise is that you’re interacting with customers one on one (or one on few). That is of course more time consuming than reaching hundreds, thousands, or millions of customers at one time with a paid advertisement. How could it not be so?

The only way America is even keeping its head above the global water line is by squeezing every last drop of productivity out of all of us. Please raise your hand if you’re working fewer hours these days than you did five or ten years ago. Exactly. Unless you’re somehow on Justin Bieber’s management team, you’re probably busting your hump like never before, tethered to the world by the iWhatever. So, I recognize that you probably don’t have the time to really commit to social media, and neither does anyone on your team.” Source: Nobody Said Social Media Was Easy Continue reading “It’s not easy being social” →

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Practical, tactical social media

Tomorrow I’ll be speaking on ‘Practical, tactical social media’ at the monthly luncheon of the Ashwaubenon Business Association. Lunch starts at noon at the Ramada Plaza, 2750 Ramada Way, Green Bay, WI 54304 (920) 499-0631. The cost of lunch is free to members and $11.00 for non-members. It might be a nice idea to give them a call if you plan on attending…

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I talk to strangers

Thread Heads meet Micki | SXSW 2008 - Austin, ...
Image by Moth via Flickr

The social media elite are gathering in Austin, TX this week for SXSW. Here’s a reminder for the rest of us…

“No matter how shy you think you are, the person next to you may be even more shy. So be the one to break the ice, and just say hello. Start up conversations with the person in line behind you, with the person walking down the hall near you. Smile and make a comment about the long, long walks between sessions or the beautiful sunshine outside that everyone is missing. I met a guy from Belgium as I walked back to my hotel yesterday and got some wonderful insight into how others perceive our country and our conferences.” Source: 10 More Tips For Enjoying SXSW – WebWorkerDaily

Me? I’m one of those guys that usually talks to strangers. It’s fun. Sometimes it’s rewarding. Last week, while stranded in Detroit, I struck up a convo with a guy named Marty who was my twin separated at birth from a business standpoint. Coincidentally, we were joined my a mutual friend who also ended up being stranded [thank God he had a pass to the Delta Sky Club and could get us in for the rest of the day!] at the Detroit airport until later that evening. Try it! It’s an interesting way to pass the time and sometime, just sometimes, it can be really rewarding. You just have to make the first move…

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Want to beta test my new course?

A couple of weeks ago, I announced that my “Social Media Academy” course would be available April 5. I’m looking for three to five beta testers to help me perfect the content. The course is very much still in it’s infancy stages, but I am looking for a few people who would like to participate in testing the course as I build it…

This course is mean to address what I feel is a huge gap in the social media space — there seems to be no shortage of strategists who are generating demand by describing the social media ‘promised land’ but they leave seminar attendees wondering how do they take the next step. My focus will be on the practical tactics and tools outlined in my series ‘Top 10 Tactics and Tools for Tightening your Tribe’. It is meant for solopreneurs, small business owners, organizational leaders or marketing professionals who want to add social media to their mix but still want to get home for supper. You know what I mean? No one has more time in their days — “how can I add social media and without adding hours”? is the thrust of the course.

In exchange for helping me beta test the course, the participants will of course get free access to the course materials as I create and publish them, as well as semi-private coaching and the opportunity to potentially earn some money by promoting the course as affiliates when I launch it. Questions? Feedback? Comment, call or contact me to get more details…

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