So You Want to Be a Blogging Star?
“Mark Cuban, the owner of the Dallas Mavericks, has a full plate. Besides his basketball team, the busy billionaire also owns part of a media company, and serves as chairman of the TV channel HDNet. He recently competed for five weeks on “Dancing With the Stars” on ABC. How on earth does he find time to blog?” Click here to read more…
The Freestyle Entrepreneur…
Those of you who live in big cities probably bump into kindred spirits all the time — the thing that makes this encounter so interesting is that John and I live on the Door Peninsula in a small town called Algoma with a population of 3,500. Not exactly Silicon Valley! So, finding another blogger in our community who is also addressing the needs of small business owners is a pretty amazing find…
Even more funny is the fact that John and I serve on some of the same community boards, but never bothered to check one another out. I’ve known of him, and the fact that he was a freelance writer, for months — never bothered to check out his site. Maybe the funniest thing of all is that I’ve been meaning to ask John if he’s heard about blogging and come to find out the The Freestyle Entrepreneur is one of the top rated blogs for entrepreneurs in the country! LOL. Joke’s on me…
It will be interesting to see if John and I are able to collaborate at all on any areas of mutual interest as there is some overlap in what we do. In the meantime, what are the takeaways from this post? First of all, check out The Freestyle Entrepreneur and subscribe — John’s perspective on the entrepreneurial life is refreshing and entertaining. Second — great networking opportunities are all around you. Wake up! ;-)
Does a New Website Hold the Secret to Great Customer Service? | Fast Company
“Can online networking deliver us from the evil of bad customer service? Thor Muller is betting that ‘people-powered customer service’ will trump outsourcing and the impersonal call center. Muller is CEO and co-founder of getsatisfaction.com, a user-driven customer service community. Launched in September, 2007, the site provides forums where customers discuss problems with products and services of 2,500 companies from Apple to Zappos — whether the company participates or not. It also provides tools for companies to adopt getsatisfaction.com as their official customer service resource. So far, the site has drawn more than a million unique visitors. Here, Muller discusses why customer service is the new marketing, why you should bring edge users into the core of your business, and how a company you might expect to get it (Facebook) and one you might not (Comcast) are taking very different approaches.” Click the title to read more…
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