New research finds that empathy that appears to come from another human emotionally resonates more than AI-generated empathy, even when the message is the same.
New research discussed in the article “The Appeal of Human Empathy in an Age of AI” reveals that empathy, when expressed by a human, resonates more emotionally with individuals compared to empathy expressed through AI, even if the messages are identical. This highlights the unique value of human connection in an increasingly digital world.
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