Here’s a great presentation on ‘Socialgraphics’ I found online while researching for a speaking engagement tomorrow…

Understand Your Customers’ Social Behaviors

http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=socialgraphicsframeworkjan19final-100121000544-phpapp02&stripped_title=understand-your-customers-social-behaviors

View more presentations from Charlene Li.

There’s a recording to accompany the preso here.