Grab a ‘Little Wing’…

I am so loving ‘Little Wing’ this morning. Download Spotify [it’s free and you can thank me later] and treat yourself to a little Stevie Ray…

Bonus tracks…

A tool
Image by mag3737 via Flickr

PDC is Personal Digital Coaching and it’s totally different than the kind of experience that’s being discussed here…

“I’ve been reading with great interest this past week as some of the leading web application companies discuss their philosophies regarding the providing of phone support for their services.” WebWorkerDaily » Archive Phone or Email Support – Which Do You Prefer? «

Give me a call at (920) 710-0790 or contact me through the contact page…

8+ tools for upgrading your Twitter experience

HootSuite Fluid icon
Image by yjsk via Flickr

Admit it: You might love Twitter as a social network, but you probably don’t love it as a service. Twitter is the Yugo of social tools — it can take you wherever to need to go, but there aren’t a whole lot of bells and whistles. Of course, Yugos probably broke down less often.

Twitter’s simplicity is probably a big part of why it has attracted so many new users over the last four years, but once you master the basics, it isn’t long before you find yourself wishing there was an easy way to unfollow inactive users or send private messages to several people at the same time. The good news is that Twitter makes it easy for developers to create tools that can take your Twitter experience from Yugo to Lexus without too much fuss.

Here are eight Web applications that you can use to kick your account into a higher gear. Note: For simplicity’s sake, I won’t get into full Twitter clients, mobile apps or analytics tools today — those weighty topics will have to wait for their own posts.

What’s the + for? HootSuite. If you follow the ‘via’ link, you can read the author’s perspective. For me, however, HootSuite is the one tool that rules them all. Why? As a web based app with great mobile apps for iPhone or Android, it’s always available to be my social media dashboard — not only for Twitter, but for Facebook pages and other social media sites as well. HootSuite — don’t tweet home without it!

4 must-have social-media dashboards for your business

Image representing Gist as depicted in CrunchBase
Image via CrunchBase

While big brands and agencies have the luxury of resources and money, local businesses don’t. What they need is a social-media dashboard — an all-in-one, Web-based monitoring tool for Facebook, Twitter, and other social sites where customers hang out — that can optimize their online presence, engage with users and manage social campaigns. But that tool needs to meet three criteria: cheap, easy to use and automated. With that in mind, here’s a list of the top four that I find particularly well-suited for business use.

I encourage you to follow the ‘via’ link and learn more about these ‘dashboards’. imho, the list is incomplete, however, without Gist and Google Reader. What are your favorite social dashboards?

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