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Connecting (Chris Brogan)
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If you want better answers, ask better questions. I most recently heard that by listening to a Tony Robbins CD (wrote about that here), but I’ve heard it before. The thing is, with all good advice, if you don’t hear it often, it falls under the waves. So, I’m here to repeat it.

“If you want better answers, ask better questions.”…

I was reading the latest issue of Entrepreneur magazine, about the guy who started the Ace Hotel, and about how it’s turning into a branding thing. I felt a bit of joy and a bit of envy. I started thinking, “What can’t I have a brand like that?” Of course, if you look at the phrasing of the question, what I’m asking is for all the negative reasons why I don’t have that. So, I rephrased:

“What could I do to roll out a brand that means something and transforms across more than one platform?”

This answer was much better. It then made me think of ways that I could grow what I’m working on and really get it into the mindset of a brand. How?

Couldn’t agree more with Chris Brogan — I believe intelligent question asking is the single most important skill anyone can possess. Agree/disagree?

John Jantsch
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2011 marks my eighth year of blogging. In that time I’ve logged over 2500 blog posts, acquired around 143,000 subscribers and had this blog named by the likes of Forbes magazine as their favorite for both marketing and small business.

If this asset has delivered any measure of success I can tell you that the primary reason is that in that same time I’ve also read some or all of approximately 120,000 blog posts written by others. I’ve stated repeatedly that anyone that wants to start a blog, get better at blogging or make their blog a serious marketing tool for their business must first and foremost get very good at reading blogs…

Go to the source to read the article if you’d like to know John’s logic. Find it here: ducttapemarketing.com. Business blogging for both production and consumption are two of the most important activities in my day. ‘Connect with me’ if you’d like to know more about it…
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This one really has me scratching my head…

“One of the interesting trends of 2009 has been the gradual decline of RSS Readers as a way for people to keep up with news and niche topics. Many of us still use them, but less than we used to. I for one still maintain a Google Reader account, however I don’t check it on a daily basis. I check Twitter for news and information multiple times a day, I monitor Twitter lists, and I read a number of blogs across a set of topics of most interest to me.

Frankly I’m more likely to use Google Reader to search for specific information nowadays, than to scan my subscribed feeds for their latest posts. So what’s happened to RSS Readers. Do people still use them and is there still a viable market for them?” Source: RSS Reader Market in Disarray, Continues to Decline

Personally, I consider mastering RSS feeds to be a key competitive advantage for thought leaders. I think the reason why RSS readers are in decline is because feeds are still hard for most people to master and they just don’t get it! If you’re one of those folks, contact me and I’ll be happy to help you figure it out…

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Desert

In December of last year, I embarked upon an experiment to see if I could leverage a website with a blog combined with social media tools to increase traffic to a site. In that month, my sandbox site had a grand total of 670 pageviews. In the month that ended yesterday, I had a total of 15,985 — an approximate 25 fold increase in traffic! This morning I got 670 pageviews by 10:00. Here are some other statistics… Continue reading “Is your website a ‘billboard in the desert’?”

This is the news reader I recommend. Use it in conjunction with Google Reader and Feedly on your desktop for a comprehensive news aggregation system that you can take with you any time, anywhere. You can follow the ‘via’ link above to go to the source if you want to download it…

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Media_httpkikolanicom_halgk

You can follow the ‘via’ link above to go to the source if you’re interested…

Social media is a tool that, on the surface, appears to only have use in certain areas- such as simple interpersonal relationships or business-to-consumer marketing.  However, experienced users recognize the benefits of social media in establishing and maintaining business-to-business marketing.  Those in marketing may claim, “Well, people who are into social media aren’t the audience we are going after.” or, “My distributors are too old- they don’t even use email!”  Certainly these arguments are true in some cases, but you will not gain anything if you don’t step out of your comfort zone and try.  Remember that your future network of distributors will most likely be experienced social media users.  If your business peers aren’t deep into social media, their interns and new hires will be.

Many people are still not sure what “social media” is.  Is it Facebook, Linkedin, or Youtube?  Actually it is not any one of these things on its own.  It is a means of communicating, sharing, and listening.  It’s all about sharing your ideas with your distributors so that both of you can be more successful.  Tips, tricks, and success stories help build relationships.  Social media, in all its forms, is all about posting questions to your networks, listening to ideas, and getting timely feedback to create better business partners.  It’s about sharing presentations and demonstrations to help build credibility in your industry.

Social media in the business-to business realm is all about connecting, learning, and growing- it is building and fostering relationships so that businesses can grow together. And remember, its all about the relationships!

tommytrc @ HC Miller [the author of this post] belongs on your follow list! Not only is he the nicest guy in social media but he’s an ‘a-list’ content aggregator and creator as well…

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The key to zooming in on purpose and usefulness within social channels starts with the realization that there is no one audience. Nor is there a sustainable market for branded messages, marketing campaigns, or “Tweet/Like to Win” contests. Indeed, every channel created to represent the brand must carry a purpose, mission and corresponding value. One of the most common questions I’m asked by businesses of all shapes and sizes is, “What is the right number of accounts we should have in each social network?” Or, “How many profiles is too many or too few?”

The answer is as simple as it is revealing. Create the number of channels that meaningfully extend the focus of your business. Only create channels that enhance the brand message without diluting it. And make sure you have the capacity to keep all the channels relevant.

So what are the best practices for creating an engaging social stream? Let’s take a look at the traits of some of the more successful and regarded brands in the business.

Another awesome article by Brian Solis. You’ll have to follow the ‘via’ link if you want to get all 14 best practices. My favorite? “Construct a Listening Framework: The best listeners make the best conversationalists. Build a listening framework that monitors the brands as well as the distinct conversations related to each account.” There are still a few seats left for my ‘Google Reader Rockstar’ event next week. Sign up here — you’ll get the listening framework Solis recommends…

Gina Trapani talks about managing your online reputation…

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Reaching out to mobile travelers is good business, especially where I live on the Door Peninsula of Wisconsin. Every year, thousands of wired [that means “internet connected” for you folks from the U.P., eh?] travelers drive through our area on their way to Door County. The smart restaurateur should be looking at ways to figure out how to get their fair share of that mobile business! Here’s a interesting article that I found on the topic…

“For my project, I had a chance to develop top-level social media strategies and participate in the day-to-day management of social media presences. There is no better way to to hone your social media skills than to roll up your sleeves and “just do it” as this process gives you a way to see firsthand what works and what doesn’t work so well.

Based on my experiences, I have come up with a list of “7 Must-Do’s” for the restaurant industry. Some of these tips are no-brainers and can be implemented immediately. Some of the other tips are bigger projects and tasks that will need to be updated and monitored on an ongoing basis. Each of these tips will contribute to what should be the social media goals of any business: expand corporate mindshare, augment and expand existing marketing channels and increase the number of customer interactions.” Source: 7 Social Media Must-Do’s for the Restaurant Industry « Social Media Musings by Tom Humbarger

You’ll have to click through to the source to get the author’s thoughts, but here are the tools he recommends…

  • socialmention
  • Google Local Business Center
  • Yelp for Business Owners
  • Facebook
  • Twitter
  • Wikipedia
  • Blogging

It’s all great stuff and I recommend the tools he suggest for any small business looking to connect with wired travelers. Unfortunately, however, he forgot to mention Foursquare which is rapidly emerging and Snacksquare which is a location based coupon provider that sms’s coupons to people looking for places to eat in your area. Here’s the skinny:

“Users can get a glimpse of deals on a map, filter by category, check in at venues and have specific deals sent to their mobile phones. From a consumer perspective, Snacksquare offers a nifty way to explore deals before heading out.

The site also caters to hungry business owners anxious to get into the location-based promotion game. Essentially, merchants can use Snacksquare to add their venues to Foursquare (Foursquare) and to compile an SMS contact list of past and present customers for push marketing purposes.

Merchants can send friend requests to customers via Snacksquare and the customers that accept these requests can opt in to SMS messages from the merchant in question. Merchants can then use this SMS list to blast out automated location-based alerts to customers within a specified radius of the venue based on their most recent checkin. The service does come with associated costs, but businesses that sign up for the upcoming Foursquare Day can get free beta access.” Source: Snacksquare Connects Foursquare Merchants to Customers

Cool, huh? At the time, though, only ONE restaurant in northeast Wisconsin is using Snacksquare — The Pub on Main Street in Green Bay. What about your restaurant? Offering deals to wired travelers is what’s next and I can help you figure it all out…

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I’m going to do another Google Reader Rockstar event. This time, it will be a hybrid event. Thos of you who want to attend in person can do so in the Jag, Inc. conference room at 1508 Sunset Avenue in Algoma, WI. Those of you who don’t want to make the trip can attend online via GoToMeeting. We can only accommodate 25 people in all, so be sure to register today!

Don’t attend, however, if you don’t want to learn about a competitive advantage that will fundamentally shift the way you look at information and make you smarter than your competition…

I don’t comment on politics often here, but here’s a politician who gets YouTube! Ex-reality tv star cum DA Sean Duffy is a former client of mine who looks like he’ll have a new zip code in January — although he’s no technologist himself, at least he understands the value of social media in getting his ‘awesome’ out. Comment, call or use the contact form to discuss how this applies to your business…

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Here’s a post on one of my favorite topics. Save your inbox for ‘just in time’ information by sending all your ‘just in case’ information to your newsfeed reader…

“If you’re feeling overwhelmed with the sheer volume of email messages that hit your Inbox daily, try these new ideas that may help reduce your overall email burden without interrupting the incoming flow of information. 

You may also want to check out Getting Email Under Control – a PDF ebook from David Allen where talks about tackling email using the the Getting Things Done methodology.” Source: How to Manage Email Overload with some help of your RSS Reader

I’ve done a 30 minute training session on how to use Google Reader and you can view it here. Give me a call at (920) 486-4798 or drop me a note using the contact from if you’d like to know more…

I’d like to call your attention to a new webinar being offered by Dana VanDen Heuvel of Green Bay. In a couple of weeks, Dana will be speaking on the topic of business blogging for thought leadership and few people know this topic better than him. Dana says…

“Blogging is one of the most important aspects of a thought leadership or social media presence, yet so many organizations struggle with blogging or decide to dismiss it altogether because of the content publishing demands of blogging. Blogging doesn’t have to be hard, take a lot of time or take an entire staff to publish.

The Blogging for Thought Leadership webinar will take you through the steps from developing your thought leadership position to creating a realistic publishing plan that any organization can manage.
Some of the highlights that we’ll cover in the webinar:

  • Developing your thought leadership and blog point of view
  • How to use insurgent marketing to claim a thought leadership position in a crowded market
  • The social media thought leader’s equation
  • The weblog publishing roadmap
  • 20 types of blog posts to take your blog to the next level
  • How to create your own efficient blogging process
  • How to create the ideal social media publishing calendar
  • Getting the most from your chosen blog platform
  • How to connect your blog to Facebook, Twitter and LinkedIn
  • Case studies of organizations with highly successful thought leadership blogs”

Source: [New Webinar] Blogging for Thought Leadership

You can go to the source to sign up. Whether you can attend in real time or no, you’ll still get the content to view later…

This humble blog is one of the highest ranked websites in the US thanks to business blogging…

…and many of the concepts Dana will be presenting are ones we both consider to be ‘common sense‘ in this space — I wholeheartedly endorse his content and recommend it to you without reservation. Understanding the connection between business blogging and thought leadership could propel your online presence to new heights and there are few people better suited to explain it than Green Bay’s own Dana VanDen Heuvel. Be there when he lights it up…

All my apps on my usb flash drive.
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…I’m getting a great opportunity to test my cloud computing apps as well as my other technology tools [more posts to come — you can depend on it!] to see whether or not they hold up well for the global traveler. One of the more interesting approaches I’m trying is Portable Apps — compressed applications stored on a usb drive with a menuing system that launches automatically upon insertion…

“I came across something I just had to share that has changed the way I work quite a bit. I was doing StumbleUpon one day, and one of the first pages I came across was Portableapps.com. Now I’ve blogged about both Portable Firefox and Portable Opera before. These are web browsers you can install and run directly from your USB memory stick. But Portable Apps is different because it’s basically a menu driven “work suite” for your thumb drive. You download the PortableApps.exe file, and when you run the setup (either full or lightweight version) it actually fully installs working applications on your flash drive. And it can be any kind of external hard drive, memory stick, flash card, thumb drive, etc. It’s going to fully install the applications with no need to change your registry in any way, and no need to place or modify a single file on your computers hard drive. The applications are completely “portable” – you take them with you on the go wherever you take your external drive, card, or stick. Whatever computer you are at, wherever you are – everything is with you every time.This has quite a few advantages if you think about it. Do you have a policy at work where you can’t install any applications at all? Maybe they forced Windows Group Policy on you that won’t even allow it to happen. Can’t access your home email at work? Can’t IM at work? Using a work laptop on a trip? Using an Internet Kiosk? Are you at the Library, or a friend or relatives house? Do you have multiple computers in your house? You get the picture…” Source: Portable Apps – Work from your USB Flash Drive Anywhere FREE | The Smorgasbord

So far in my experimentation, it works well. The part I like best is that all preferences are retained on the usb drive so that can insert your usb drive and immediately have your favorite apps as well as your preferences at your finger tips. I tried it yesterday in the press room at Agritechnica and the only thing that set me back was the German keyboard [amongst other things, the y and z are transposed making it a little challenging for an American touch typist!]. I don’t know that I’m quite ready to leave my computer at home and travel with Portable Apps, but that may be a real possibility in the near future. Questions? Feedback? Post a comment or use the contact form…

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I came across a mention of this today and thought it appropriate to share.  This is dated advice. Dated from 1885 to be more specific!

Thomas Smith, a London Businessman, wrote a guide called Successful Advertising in 1885. The sayings he used are still being used today and form the foundation for the Theory of Frequency in advertising and marketing.

  1. The first time people look at any given ad, they don’t even see it.
  2. The second time, they don’t notice it.
  3. The third time, they are aware that it is there.
  4. The fourth time, they have a fleeting sense that they’ve seen it somewhere before.
  5. The fifth time, they actually read the ad.
  6. The sixth time they thumb their nose at it.
  7. The seventh time, they start to get a little irritated with it.
  8. The eighth time, they start to think, “Here’s that confounded ad again.”
  9. The ninth time, they start to wonder if they’re missing out on something.
  10. The tenth time, they ask their friends and neighbors if they’ve tried it.
  11. The eleventh time, they wonder how the company is paying for all these ads.
  12. The twelfth time, they start to think that it must be a good product.
  13. The thirteenth time, they start to feel the product has value.
  14. The fourteenth time, they start to remember wanting a product exactly like this for a long time.
  15. The fifteenth time, they start to yearn for it because they can’t afford to buy it.
  16. The sixteenth time, they accept the fact that they will buy it sometime in the future.
  17. The seventeenth time, they make a note to buy the product.
  18. The eighteenth time, they curse their poverty for not allowing them to buy this terrific product.
  19. The nineteenth time, they count their money very carefully.
  20. The twentieth time prospects see the ad, they buy what is offering.

What do you think? How much of this do you think is still applicable?

I was just corresponding with Dana VanDen Heuvel and thanks to Gist and the Gist gadget for Google Apps, I noticed that Dana had just posted some really good content, so I swiped it [with proper attribution of course] and I’m sharing it with you here now. It looks like King Solomon was right — there is nothing new under the sun…

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I had an interesting discussion about privacy at Agritechnica with a strong proponent of privacy on the internet. To me, however, having let that Genie out of the bottle long ago I’m a strong proponent of transparency on the internet. I see it as being a competitive advantage because “consumers can relate to people much more effectively than they can a logo or brand.”

“It’s the same reason why we tell our children not to lie. It’s human. It’s in our DNA; and unless you’re a habitual liar, you practice transparency everyday in your personal relationships. Why should it change on the social web?

I just got off the phone with Wailin Wong, who is a Technology Reporter at the Chicago Tribune. She is starting a new column at the on social media/networking and we had a brief discussion today about the importance of honesty and transparency in the social web (I’ll link to the column when it is live). My brief response – since our call only lasted about 15 minutes – was as follows, and I am going of off memory here:

The concept of social media is not new. By nature we are social in the way we interact in our daily relationships with our friends, colleagues and loved ones. And generally, in those relationships we do not lie or deceive because nine times out of ten people get caught. Personally, I think lying is wrong; and it also has a tendency of pissing people off. This valuable life lesson should also be practiced in social media. For those companies that choose to ignore the simple concept of “transparency” can find that their company or brand will indeed go viral but not with the message they were intending. Social media is an opportunity for companies to represent themselves as real people and build real relationships others. Consumers (and I hate that word) can relate to people much more effectively than they can a logo or brand.” Source: Why is transparency so important in Social Media?

One of the reasons I’m a solopreneur is so that I can work with the kind of people I want to work with. In my case, my transparency is a filter that eliminates bad matches from the beginning. If someone doesn’t like my politics, my faith, etc. they probably won’t like working with me…

Now that I’ve exposed by bias, I’d like to talk about how I do it. One of the problems with social media is that each service has a profile they want you to fill out. The problem is that if you do something like change your tagline, etc., you have to remember to go back and change it at every service you use. For that reason, I’m in favor of using a few that I find useful and trying to refer people to those profile sites whenever possible. A few sites that I use and recommend follow…

Google Profiles

I am the only ‘Todd Lohenry’ in the universe [thanks, mom!] so I don’t have any problems being found on the internet [although sometimes I wish I did]. If you, however, have a name like ‘Mike Brown’ and want to be found in Google Search, nothing it more important than populating your Google Profile…

httpv://www.youtube.com/watch?v=ZmQLOZS6E9Q

Retaggr

Long before Google Profiles became available, I was using Retaggr which is kind of a web 2.0 business card. Retaggr allows you to fill in your user name info for hundreds of social media sites so that people can see where you hang out on the internet and connect with you there. Furthermore, Retaggr provides code for your signature file that can be used in conjunction with Microsoft Outlook, Google Apps, Gmail, etc. [I wrote about this in the post ‘Socialize your email‘]. Using the WiseStamp Firefox add-on, I’m not only able to re-express the Retaggr information, but even tell people what chat services I use and what my last blog post was [but I digress]…

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