Tag: thoughts

Thanks to Brian Solis for curating these videos and calling them to my attention…

Your businesses faces great change. This statement is true about customers, competitors, and everyone else affecting market behavior. The question is, what are you going to do about it?

Customer engagement, and specifically customer engagement in social media offers many benefits that businesses are starting to uncover, most of it unintentionally. While many champions knew in their gut that social media offered business value, to what extent is now something that is becoming a primary focus in 2011 to 2012 budgetary planning. From satisfaction and goodwill to thriving online communities to building loyalty and trust, customer engagement in social networks is revealing tangible advantages. Once champions recognize how to capture activity, document progress, and translate raw numbers into tangible business value, social media will become an integral and proven pillar in the foundation of not just customer service, but the very fabric of business.

via briansolis.com

Part 2 tomorrow…

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…is a hot topic in every social media seminar I do. John Jantsch has some excellent guidance in this article…

“Facebook continues to grow in popularity with small business to the point where it’s no longer a matter of if you should be utilizing this platform as how. It’s really no surprise to me that Facebook is generally deemed more useful for the small business than other social media tools, such as twitter. The Facebook platform and applications are such that a business could feasibly build their entire web presence there – particularly now that Fan pages can be viewed publicly by non Facebook users.

So, the question I want to dive into today is this: What’s the best way to approach Facebook for your business?” Source: 3 Ways for Businesses to Take Full Advanage of Facebook | Small Business Marketing Blog from Duct Tape Marketing

You’ll want to go to the source to get the answer. Questions? Feedback? Leave a comment or use the contact page…

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Travel much? Then you might benefit from this advice from social media superstars Chris Brogan [above] and Mitch Joel [here]…

Posted via web from e1evation, llc

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via techcrunch.com

It’s an online magazine rack with many of the world’s top sources gathered together by category. It’s an excellent place to shop for great content for Google Reader, too!

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While I’m reluctant to recommend any tool by Yahoo! [this includes Flickr, etc.] due to their uncertain future, I found a need for Yahoo! Pipes today. What is Pipes?

The tool consists of two major components: an interface, called an editor, where a Pipe is put together; and an execution engine that runs the Pipe instructions. Once a project is saved in the editor, the instructions are saved as a special kind of document on the engine. To run the Pipe, the engine reads the document and then accesses anywhere from dozens to hundreds of Web services–from feeds supplied by Craigslist to geography data on Yahoo Maps. To optimize the response time, says Sadri, the engine parallelizes as much of the execution as possible, breaking up the instructions into chunks that run simultaneously.

Almost immediately after its release, Pipes garnered a lot of attention from bloggers, software developers, and experts on Web-based applications. Perhaps the most glowing endorsement it received was from Tim O’Reilly, founder of O’Reilly Media, a computer-book, magazine, and online publisher. On his blog O’Reilly wrote that the tool is a “milestone in the history of the Internet.” He added that while it’s still a bit “rough around the edges,” Pipes has “enormous potential to turn the Web into a programmable environment for everyone.” Source: Technology Review: A More Personalized Internet?

Already, I’m sick of the hype around the iPad so I wanted to find a way to scan my favorite news feeds and edit out any mention of the word iPad. Enter Yahoo! Pipes…

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Groupon logo.
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Google Executive Chairman Eric Schmidt has announced that the search giant will launch its Groupon competitor on Wednesday, starting with Portland.

The news that Google is getting into the daily deals space is not a surprise. Google attempted and failed to acquire Groupon for $6 billion last year. A few months later, Mashable exclusively learned that Google was developing a Groupon competitor called Google Offers.

At the D9 Conference in Palos Verdes, California, Schmidt and Stephanie Tilenius, Google’s VP of commerce, demonstrated the company’s new product. It’s just like Groupon in that it provides users a daily deal from “thousands of merchant partners.” Google showed off a deal for $10 worth of Floyd’s coffee for $3 on stage.

The big selling point for Google Offers is that it will integrate seamlessly with Google Wallet, the company’s NFC-based payment system launching this summer. Instead of printing out a coupon or barcode, completed offers are put into a user’s Google Wallet, where they are automatically saved and redeemable. Eventually they will be utilized automatically through NFC.

Google Offers will be available Wednesday in Portland and eventually will roll out to New York, San Francisco and other cities during the summer.

via mashable.com

Bye, bye Groupon…

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Are you still getting email newsletters? I’m doing everything I can to eliminate them and keep my inbox for ‘just in time’ information only. Wait! Where do I get the information which was contained in those newsletters? Through newsfeeds. Here’s a post that might help you get started…

“Do you have a huge number of blog and news feeds in your feedreader that you can’t possibly keep up with on a daily basis? Or, on the other end of the spectrum, have you resisted deciphering those three little letters, RSS, and continue to check your bookmarked links regularly to see if your favorite web pages have updated?

Now there is a new — and incredibly simple — solution. Guy Kawasaki, whom I used to read in Macworld Magazine when he was the original brand evangelist, recently started a new network of websites called Alltop.com. Based on the popurls model, the sites — each focusing on a specific topic — show the latest five posts from a wide range of news sources and blogs covering that topic, all on one page. Topics include celebrities, health, “green,” social media, small business and many others.

I suggested to Guy that he create a “nonprofit” topic and worked with him to identify news and blog feeds that should be included. And that’s how nonprofit.alltop.com was born.”

Whether you take the Alltop approach or use the free Google Reader to subscribe to feeds — just do it! Getting newsletters out of your inbox and into your browser is a great way to resist following the rabbit trail of an interesting newsletter in the middle of your work. Save your inbox for action and your newsreading for a newsreader! Contact me if you’re interested in learning how to make the switch…

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A long time ago during Apple days, I was privileged to work with Nilofer Merchant. She writes here…

I believe in the power of stories. Stories are like Maps. They point to directions and paths that we might not have seen if not well marked. I share my stories, and my goal is to enable others to be emboldened to share theirs. Stories told as they are happening is a way of seeing the imperfect, raw, and often tenuous ways that outcomes are shaped. When any decision is seen in retrospect, we can say “of course” but that’s rarely how it feels at the time. I did a very transparent process of sharing the Rubicon closure story over the course of a year, in the hopes that perhaps it will be informative to others and knowing that how I tell the story years from now will be different than the steps on the journey. This blog can then be a learning journey of stories – yours and mine.

via blog.nilofermerchant.com

Nilofer is brilliant! Follow her blog and you’ll see why…

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Benjamin Franklin
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All the topics that interest US in the past 24 hours…

 

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Concerned about best practices for search engine optimization [seo]?

The primary goal of your search engine optimization (SEO) is to drive relevant people that are interested in your industry or company to your website.  If you follow SEO than you know how fast things change.  You also know how hard it can be to keep all with these changes.

SEO is actually a relatively simple technique that requires small changes based on major changes the search engines announce. I bold major changes because the changes really need to be major to affect your overall website rankings and SEO strategy.

Here are nine SEO techniques that you should always follow regardless of the changes the search engines are continuously making.

via blog.hubspot.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more…

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Something to ponder…

Are you about to start a conversation with a statistic?

Stop.

Emotion must lead, reason must follow.  Because that’s how you commune with the human brain.  Emotion first, reason second.  Heart, then facts.

Please, REMEMBER THIS.  Whatever your cause, whoever your audience, you must start every conversation with the emotional heart of your cause, not the facts of its scope or scale in the world.  If you don’t create emotional space in the mind for your cause, there will be no place for your information to find a home.  And if you do not create a social landscape for a relationship, there is no place for human connection.

If I had a dollar for every person who asked if this applied to them, I’d have a lot of money for my nonprofit.  My answer is always this: There are no exceptions to the rule that you must awaken the heart to arouse the mind.

David Brooks says this so very eloquently in his new book, The Social Animal:

“Reason is nestled upon emotion and dependent upon it.  Emotion assigns value to things, and reason can only make choices on the basis of those valuations.  The human mind can be pragmatic because deep down it is romantic.”

Decision making is not a point in time, says Brooks: “We are primarily wanderers, not decision makers… We are pilgrims in a social landscape.”

So true.  So well said.

via nonprofitmarketingblog.com

Hmmm. I’ll have to think long and hard about this one. How many times have I started a class or a presentation loaded with statistics? I’ve lost track!

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Here are 4 great ways to find rss feeds for Google Reader…

  1. Use the ‘add a subscription’ button in Google Reader to search for great content…
  2. Search for great content using Alltop and add their feeds to your Google Reader account…
  3. Click the rss feed icon on any page and add it to Google Reader…
  4. Search for specific content using Google Alerts and add the feed to Google Reader…
  5. Add your own great ways in the comments!

I’m a firm believer in the power of Google Reader to consume and publish great content — use the search box to find other things I’ve written about it. If you have questions do like Donna did and give me a call — I’ll be happy to show you how it all fits together…

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Internet marketer Jack Humphrey has curated some great content in a post called “The Content Guide for Bloggers” which I in turn, have curated for you…

“Content curation as a blogging model is widely misunderstood by most bloggers and marketers. Many people would tell you that curation is about finding and posting links of related material around a certain topic or keyword.

And they would be wrong if the goal was to get people and search engines to appreciate and react to said content. (And if your goal is to use curation as a means to get attention, then make money, from what you are doing.)

Real content curation is a set of links and snippets to other material on the web along with insightful, expert analysis provided by the curator.

There’s been an explosion of content on the web around “curation.” And new services that seek to make the process easier for different groups of users.” Source: The Content Curation Guide for Bloggers | Internet Marketing Consultant Jack Humphrey

In the model I teach my students, there are two main types of blog posts; creation and curation. Optimally, in my model, about 5-10% of my posts are creation posts. The rest is all curation. Why? Continue reading “Why curation rocks, part 1” →

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An inside look at my morning routine and the tools I use to bring e1evation.com together…

httpv://www.youtube.com/watch?v=mFHGIoLhyQQ

In case you missed it, I’ve covered Google Reader in depth here, Feedly here, Gist here, and Shareaholic here…

btw, I’m aware this not my best video yet, but I’m learning to use Camtasia which is a powerful, but complex tool. Maybe I should read the manual?!

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I’ve shared before that mindmapping is one of the single most important tools I use. I use freemind which is complete cross platform and free as well as Mindmeister and Mindmanager Pro which are not. Have you tried it yet?

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I found a great post on the Duct Tape Marketing site that was very timely for me…

To help website owners take full advantage of the most important online marketing opportunities, here are 3 things small businesses can do to attract and engage new customers.

Content Publishing & Marketing – Consumers are interacting with multiple content sources before purchase and businesses that provide useful information beyond product features and benefits can attract more traffic and referrals.

Tips, articles, videos and experts interviews provide customers with the information they need to buy and refer to others. Useful content optimized with keywords also attracts more search engine traffic and links.

Social Media & Networking – 90% of marketers say that social media is important for their business according to the 2011 Social Media Marketing Report. Word of mouth, referrals and buzz on social networks can increase awareness, build trust and influence sales.

Social networking sites like Facebook, Twitter and YouTube offer useful platforms for small businesses to be helpful and share information with networks far beyond their customer base.

Local & Mobile – By 2014, mobile Internet will take over desktop Internet according to Microsoft Tag Lab. Small business websites can increase page views by offering a mobile friendly version of their website. They can also increase visibility on local search by making sure they’ve claimed their listings on Google Places and Bing Business Listings.

via ducttapemarketing.com

I just spoke last night to a group of independent home inspectors about these very issues. Some didn’t even have a site. Those that did had ‘brochureware’. The problem, I explained to them, is how will someone know you’re an expert if they can’t google you? That’s now this next generation of buyers will make there decisions…

The answer is as easy as using a free WordPress site as your business blog and adding Google Apps for corporate email. Next, link the rss feed from your blog to your Facebook page, Twitter account, LinkedIn account and your MailChimp newsletter. Then all you need to do is use Google Reader to ‘listen to the internet’ and make the information you need come to you. Out of that listening will come a lot of great ideas for you to create or curate on your website. This is the ‘lather, rinse, repeat’ cycle of ‘thought leadership’ marketing. I call it the ‘e1evation workflow’.

Anyone who can send an email can use these tools to get known by Google and the best news is every single one is free and completely cross platform right down to the smartphone level. Comment or ‘connect’ so we can talk about how this applies to your organization…

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If you’re a business owner and you’ve heard the recent news about Facebook’s attention-grabbing new feature for location-sharing and checkins, you’re probably itching to find out what Facebook Places can do for your business and how it can help you reach out to would-be customers and loyal regulars in your community.

While Facebook isn’t ready to announce any special brand-platform relationships or tie-ins just yet, one Facebook ad exec told us that the company does have plans to integrate Places with its larger marketing offerings for SMBs. The best thing a business owner can do to prepare for those offerings is get familiar with the ins and outs of Facebook and location marketing now.

Here are a few pointers for how SMBs can use Facebook Places and other marketing tools starting today.

via mashable.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to dig a little deeper…

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via mashable.com

You can follow the ‘via’ link above if you want to see a fine array of alternate news readers, but for the serious aggregator of information, nothing works better than feedly + Google Reader imho. What’s your favorite way to make the information you need to flow to you?

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Google Reader Logo
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‘Thought leadership’ marketing takes time! Here’s one man’s perspective on taking that time to ‘make media’ as he says…

This is a chicken or the egg causality dilemma for me: as I create more media, my media consumption has changed or my media consumption has changed, hence I’m able to create more media. I really don’t know which came first but what I can tell you is that I definitely watch much less TV, read more than I ever have in my life, and listen to industry specific podcasts.I rarely watch TV anymore and when I do it is usually a sporting event, a movie, or Anthony Bourdain’s No Reservations. I just don’t find sitting mindlessly in front on the TV exciting anymore. Rather than watch TV, I take time with my family or read. Speaking of reading, I read all the time. Whether it’s a book, a blog, or the newspaper, not only do I find enjoyment in reading – I also find blog topics and ideas.

Finally, I have become a fan of podcasts. In my never ending quest to find time to exercise, which I still don’t do often enough anymore, I’ve started to walk and listen to podcasts at the same time. I feel like I’m killing two birds with one stone. There are many great podcasts out there but two I would recommend are John Jantsch’s Duct Tape Marketing and Copyblogger’s Internet Marketing for Smart People Radio.

via schneiderb.com

Brendan Schneider has put together a thoughtful post on ‘making media’ [you can follow the ‘via’ link to read the whole post] in which he talks about ‘Getting Things Done’, staying away from the ‘idiot box’ [as my father was so fond of saying’], and creating a SMS — a social media system — for managing his social media outposts. I have a lot of similar needs and biases as Brendan and my social media system is called the ‘e1evation workflow‘ — kind of a ‘lather, rinse, repeat’ cycle for ‘thought leadership’ marketing [my way of saying ‘make media’]. Comment or ‘connect’ above so we can talk about a ‘practical, tactical’ approach to social media how this applies to you and your organization…

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via ducttapemarketing.com

Me? I use Google Reader to ‘listen’. You can follow the ‘via’ link above to get John Jantsch’s thoughts on the ‘single most powerful use’ and comment or connect if you’d like access to my executive briefing session on “How to be a Google Reader Rockstar!”…

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