Tag: Social media marketing

Get the rest here:  Content Curation a Marketing Must – Content Curation Marketing.

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72 Fascinating Social Media Marketing Facts and Statistics for 2012

Jeffbullas’s Blog

Get the scoop here: 72 Fascinating Social Media Marketing Facts and Statistics for 2012.

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Brian Cavoli of BzzAgent shares…

You could say there’s a universe of ways people measure the ROI from their social media marketing. Some of the more popular methods, like counting Facebook “likes” and re-tweets, have very little meaning to the CFO, while other newly developed formulas around engagement can be, well, rather creative.

Only one method, the analysis of sales revenue generated relative to the program investment, delivers ROI in the way it is meant to be measured –  in financial terms. If you think of that as the center of the measurement universe, here’s how the rest of the social measurement solar system might look:

via [Infographic] The Social Media ROI Solar System « BzzAgent Blog – Social Marketing Insights.

The Social Media ROI Universe « The WOMMA Word

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English: Stephen Monaco speaking about Social ...

Author Toby Murdock has some ‘curatable’ thoughts on the Content Marketing Institute blog…

As I meet with brands and agencies, I still come across people who are totally unfamiliar with the term “content marketing.” And as I begin to explain it, they often respond, “Oh, brands publishing content? You mean social media marketing.”

Indeed, content marketing heavily involves social media. And, of course, in social media, marketers use content to get their messages across. But although there is plenty of overlap between content marketing and social media marketing, they are actually two distinct entities, with different focal points, goals, and processes. To help clear the confusion, let’s look at the major ways in which they differ:

“Center of gravity”

In social media marketing, the center of gravity — the focus of the marketing activity — is located within the social networks themselves. When marketers operate social media campaigns, they are operating inside of Facebook, inside of Twitter, inside of Google+, etc. As they produce content, they place it inside of these networks.

In contrast, the center of gravity for content marketing is a brand website — whether it be a branded URL like AmericanExpress.com or a microsite for a brand’s specific product, like Amex’s Open Forum. Social networks are vital to the success of content marketing efforts, but here, Facebook, Twitter, and Google+ are used primarily as a distributor of links back to the content on the brand’s website — not as containers of the content itself.

Source: Content Marketing vs. Social Media Marketing: What’s the Difference?

I’m going to stop there, but by all means – go to the source and read the rest of the article as you might pull out something completely different. I want to camp on his phrase ‘center of gravity’. I’ve heard a blogsite described as a homebase, a hub, but I like the idea of a brand blogsite being a ‘center of gravity’ and I wanted to capture that here. Does this resonate with you?

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English: Mashable.com logo as of late 2008

According to Mashable,

schools are on a short list of organizations that have been notoriously slow to adopt emerging tech. But within the last few years, as social media becomes more integral to students’ lives, educational institutions are finally catching on, and catching up.

When it comes to higher ed, there are not only opportunities for digital learning, but digital marketing too. Some schools have taken the reigns on both sides, with mixed results…

Source: How Higher Education Uses Social Media [INFOGRAPHIC]

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Dana VanDen Heuvel says…

Back in 2000, I picked up a book at Barnes & Noble in Long Beach, CA.  The Cluetrain Manifesto (affiliate link) was on the end cap display and having been involved in “Internet stuff” for a while for a few years, I was keen to explore what the book had to offer.  Little did I know (same for most of us I’d imagine) that Cluetrain would be even more relevant over a decade later than when it was first written.  Frankly, I can’t think of too many business books that can make that claim, so that in and of itself is really something. Over the past several years I’ve read and re-read Cluetrain a few times and have kept the 95 theses document close at hand. As we all look forward to what 2011 brings, it seems an appropriate time to get reacquainted with the full Cluetrain set of 95 theses albeit with a bit more depth. (one liners such as “markets are conversations” don’t have the same immediate resonance with everyone and thusly some explanation may be required.). So, in in the spirit of getting fully engaged in the Cluetrain mindset that I’m embarking on the project of bringing all 95 of these to life over the next 95 work days.

via marketingsavant.com

Dana VanDen Heuvel of MarketingSavant Group is engaged in a rather ambitious project over at his blog, but as I have said so many times before — when Dana talks, I take notes. Follow the ‘via’ link over to his site and track his ’95 days of Cluetrain’ — I know I will…

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Things we’ve been tracking in the past 24 hours…

 

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Social Media Landscape
Image by fredcavazza via Flickr
Consider this…

Every job requires a variety of skills to be successful, and social media marketer or communicator or specialist at a B2B company is no different. But when you start to list out the skills and realize the level of competency required for this postion, it becomes daunting to find individuals with all of them. If you were looking to make a social media hire, which may be a quaint thought in a few years, you must determine what skills hold the highest priority for your organization. This may be difficult to determine if your B2B company is looking for the person to start the company’s social media programs.

And if you are looking for a social media postion, while you cannot excel at all of these, you must excel at several of them and possess a high level of proficiency at most of them. So let’s take a look at the major skills, which I have presented in the form of positions or job titles.

via socialmediab2b.com

Follow the ‘via’ link to go to the source where you can find all the skills you need…

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I found a great post on the Duct Tape Marketing site that was very timely for me…

To help website owners take full advantage of the most important online marketing opportunities, here are 3 things small businesses can do to attract and engage new customers.

Content Publishing & Marketing – Consumers are interacting with multiple content sources before purchase and businesses that provide useful information beyond product features and benefits can attract more traffic and referrals.

Tips, articles, videos and experts interviews provide customers with the information they need to buy and refer to others. Useful content optimized with keywords also attracts more search engine traffic and links.

Social Media & Networking – 90% of marketers say that social media is important for their business according to the 2011 Social Media Marketing Report. Word of mouth, referrals and buzz on social networks can increase awareness, build trust and influence sales.

Social networking sites like Facebook, Twitter and YouTube offer useful platforms for small businesses to be helpful and share information with networks far beyond their customer base.

Local & Mobile – By 2014, mobile Internet will take over desktop Internet according to Microsoft Tag Lab. Small business websites can increase page views by offering a mobile friendly version of their website. They can also increase visibility on local search by making sure they’ve claimed their listings on Google Places and Bing Business Listings.

via ducttapemarketing.com

I just spoke last night to a group of independent home inspectors about these very issues. Some didn’t even have a site. Those that did had ‘brochureware’. The problem, I explained to them, is how will someone know you’re an expert if they can’t google you? That’s now this next generation of buyers will make there decisions…

The answer is as easy as using a free WordPress site as your business blog and adding Google Apps for corporate email. Next, link the rss feed from your blog to your Facebook page, Twitter account, LinkedIn account and your MailChimp newsletter. Then all you need to do is use Google Reader to ‘listen to the internet’ and make the information you need come to you. Out of that listening will come a lot of great ideas for you to create or curate on your website. This is the ‘lather, rinse, repeat’ cycle of ‘thought leadership’ marketing. I call it the ‘e1evation workflow’.

Anyone who can send an email can use these tools to get known by Google and the best news is every single one is free and completely cross platform right down to the smartphone level. Comment or ‘connect’ so we can talk about how this applies to your organization…

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Image representing IBM as depicted in CrunchBase
Image via CrunchBase

Back in the day, if you wanted support from a business, you had to go to where the business’s reps were. Be it via an 800 number, support forums, e-mail or chat, the business would set the rules about how quickly your inquiry was addressed.

But with social media growing as a real-time support channel, the picture looks quite different these days. Customers are taking back control, and businesses increasingly have to assist on consumers’ terms.

I chatted with a colleague of mine, Brian House of IBM, about the different types of people searching for social support, and we discovered that most can be put in one of two categories. The first is the “social media native.” These are people who use social media, specifically Twitter (Twitter), as their main point of contact with companies and brands. These types are social media-savvy and reach for Twitter to share their everyday thoughts and opinions, which often overlap with their use of products and sentiment about brands.

The second type is the “last resort social media user.” This type of customer is more dangerous to a business because she is likely frustrated with the brand’s traditional support channels and has resorted to the public forum of social media to voice negative sentiment. She is not happy and won’t hesitate to share her opinion with friends.

Social support is no longer a luxury, but a necessity in today’s business climate. It’s an opportunity to maintain engagement with the savvy users in category one and stay on top of potentially damaging chatter from those in category two. To ensure that you are successful, here are five tips and considerations that you need to think through before engaging in social support.

via mashable.com

You can follow the ‘via’ link above to go to the source and read the 5 tips…

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It’s always easier to just buy an ad.  There are people that will take your money and use it to produce a commercial, tv spot or print ad.  People will see your ad and a few of them may even come into your store if your ad has a good call to action or a coupon.  There is a problem with that strategy.  There’s an easier way that takes more work.  How can something be easier and take more work?

It’s more work to…

…gather contact information for all of your current clients or members.

…communicate with them about things other than your organization, store or “sale of the century”.

…talk to individuals instead of buying an ad for the masses.

But it’s easier to…

…get information of your current clients than to get information from strangers.

…talk about what’s important to their lives if you’re listening  on their terms (Facebook or Twitter come to mind).

…talk to individuals and get a response than to buy an ad and get the attention of the masses.

As with all things worth while it’s easier in the long run if you do more work in the beginning.

Stop throwing money at the masses and start talking to individuals.

via andytraub.com

Nice post by Andy Traub. For me, it’s like Guy Kawasaki says ““If you have more Money than brains, you should focus on Outbound Marketing. If you have more Brains than money, you should focus on Inbound Marketing.” [Just in case you’re not sure, ads are outbound, social media is inbound.] One of the things I love about social media marketing is that it takes more time than money! All of us are working hard in the current economy but imho, the smart ones are channeling that effort into inbound marketing in the form of social media. Questions? Feedback?

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7+ Tools for Turning the Tide

I had the honor yesterday of team teaching a social media ‘bootcamp’ with super smart social media guy Dana VanDen Heuvel [I know! Why was I team teaching with him?!]. Apparently Dana finds some value in my ‘practical, tactical’ approach to social media implementation so he asked me to share it with the class…

Me? I think people who believe that social media marketing could be valuable for their business are immediately faced with the question of ‘how do I add social media to my overflowing plate and still get home for supper?’. If that’s true then we need a simple toolbox to help us go from being overwhelmed by data to effectively managing and producing it. This is my current thinking about the ‘7+ Tools for Turning the Tide’ [the plus is for retail destinations that would also benefit from location-based social media]…

http://www.mindmeister.com/maps/public_map_shell/71029957/7-top-tools-for-turning-the-infotide?width=550&height=400&zoom=1&live_update=1

Before you tweet back that this is way oversimplified, remember where most aspiring thought leaders are at! That’s why I use three maxims to guide my choice of tools:

  • “Things must be made as simple as possible but no simpler.” Albert Einstein
  • “Never use two tools where one will do.” Paraphrase of Thomas Jefferson
  • “The tools must be ‘good, fast and cheap’, completely cross platform, and available anywhere/anytime [which means they are web and mobile based].” Todd Lohenry

This mindmap is a revision of my now ‘world famous’ series ‘The Top 10 Tools for Tightening your Tribe‘ — the missing technology toolkit for Seth Godin’s book ‘Tribes‘. You’ll see that some of the tools have changed [I’ve moved to Chrome from Firefox, for example] but the principles are enduring and many tools have stood the test of time over the past year — a lifetime in the social media space…

Questions? Feedback? Comment, call or use the contact form to connect so we can talk about how this applies to your business…

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What companies need to ask when hiring a social-media consultant

Letting an outsider influence your brand’s social-media presence can be a scary thing. You’re giving a consultant or an agency an enormous amount of power over your brand — and probably paying them a pretty penny. You know you need help to make your social-media efforts bear fruit. But how can you be sure you’re bringing in the right person?

At the 2010 BlogWorld Expo, panelists shared their takes on the social-media hiring process. As the panelists — each of whom is no stranger to the process — talked, they returned again and again to three fundamental questions that companies need to have answers to before confidently bringing a consultant or an agency on board.

via smartblogs.com

You can follow the ‘via’ link above to go to the source and read the rest of the article…

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Social Media Marketing Bootcamp – Green Bay, December 3

I’m really excited that Dana VanDen Heuvel of MarketingSavant has asked me to join him in team teaching this Social Media Marketing Bootcamp in December. Dana’s brilliant when it comes to social media strategy and I’m not so bad at practical, tactical social media tools…

Nearly every local business can benefit from social media in their marketing, but most courses and books only tell you why and don’t show you “how to.” The Social Media Boot Camp for Local Business will teach you the why, the how-to and the practical, tactical things you can do to make social media work for your business. You’ll complete the course with complete command of the latest social media marketing tools and know how to deploy them in your business.

Folks who attend will get alot in a very condensed timeframe and if I weren’t presenting, I’d be the first to sign up…

via gbsmbootcamp.eventbrite.com
You can follow the via link to sign up via EventBrite. Here’s the outline for the course…

Social Media Bootcamp – Workshop Agenda http://d1.scribdassets.com/ScribdViewer.swf

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Has business social media hit the mainstream?

“SmartPulse — our regular reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social-media practices and issues. Our most recent poll question: Which statement best describes your business’ current approach to social media?

  • We are experimenting — 41.88%
  • We have a documented social-media marketing plan and metrics to track performance – 24.79%
  • We have analysis paralysis. (In other words, we are all talk and no action) — 11.97%
  • We are well on our way to becoming a social business (i.e. implementing social technologies across the organization) — 11.11%
  • My subscription to this newsletter is the extent of my company’s social-media activity — 10.26%

The genesis of this poll question came after reading a recent article by Geoff Livingston, “The End of the Social Media Adoption Road,” that references Rogers’ Innovation Adoption Curve. Livingston states his belief that: “We’re rapidly approaching the end of the technology adoption curve for social media. … We’re likely moving into the laggard stage currently.”” Source: Has social media for business hit the mainstream? | SmartBlog on Social Media

What do you think? Is social media ready for prime time at your organization?

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How to add more sources to your social newspaper

via holykaw.alltop.com

What do you mean you don’t have a social newspaper? Go to http://paper.li to get one!

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