Tag: Marketing

Why no one is reading your blog…

You want to throw a party and have lots of people show up.
You want to have a successful blog but you want people to read it.

It’s a trick
So here’s the trick (and it really is a mental trick).  You have to write a blog post like someone is reading it…even if no one is.  Anyone who knows how to use Google and can “cut and paste” can add analytics to their site to see exactly how many people are visiting.  Here’s my advice…add analytics and then ignore them.  They’re too discouraging and in the end it’s not the point.  CNN.com has a lot more visits than your web site and they always will.  So what?  If your goal is to spread your ideas then start spreading them one post at a time.  You’ll know when your ideas are spreading, trust me.

How do I get traffic?
Somebody cares about what you’re saying.  If no one seems to care then talk about something else or change how you’re delivering your message.  But, somebody cares.  Let’s go back to the party comparison.  If you don’t come to my party guess what…I’m not coming to yours.  So if you want me to come to your blog then come to mine and let me know how to get back to yours.  If you want readers then spread the love.  Spend time at other blogs and then go back to yours regularly and write like someone is reading it.

You better have a frosty beverage for me
The other reason you need to write like someone is reading is that one day, when you do start to get visitors you’ll need something for them to read.  Blogs archive your entries so they’ll have a treasure trove of info that you’ve written if you post before they show up. Not regularly posting to your blog or creating content of any kind (podcast, ebooks etc.) and inviting me to visit your site is like inviting me to a party without having any good beer to drink or any food to snack on.  When I get there…I expect something from you.  It’s bad news if you expect those people to come back if they didn’t find anything the first time they showed up…they’re not likely to return.


Action points:

  • Install analytics on your site
  • Ignore the analytics for a long time
  • Comment on other sites every day (you can start with this blog).  Commenting on the big blogs can get you traffic…not from the big names but from other people who leave comments (happened to me this week).
  • Write a post a week (minimum).  But please write something.
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Want to beta test my new course?

A couple of weeks ago, I announced that my “Social Media Academy” course would be available April 5. I’m looking for three to five beta testers to help me perfect the content. The course is very much still in it’s infancy stages, but I am looking for a few people who would like to participate in testing the course as I build it…

This course is mean to address what I feel is a huge gap in the social media space — there seems to be no shortage of strategists who are generating demand by describing the social media ‘promised land’ but they leave seminar attendees wondering how do they take the next step. My focus will be on the practical tactics and tools outlined in my series ‘Top 10 Tactics and Tools for Tightening your Tribe’. It is meant for solopreneurs, small business owners, organizational leaders or marketing professionals who want to add social media to their mix but still want to get home for supper. You know what I mean? No one has more time in their days — “how can I add social media and without adding hours”? is the thrust of the course.

In exchange for helping me beta test the course, the participants will of course get free access to the course materials as I create and publish them, as well as semi-private coaching and the opportunity to potentially earn some money by promoting the course as affiliates when I launch it. Questions? Feedback? Comment, call or contact me to get more details…

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The brand called you

Marlboro logo.
Image via Wikipedia

Tom Peters wrote this article over 12 years ago, but it’s truer now than it was then…

“The good news — and it is largely good news — is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark.

Who understands this fundamental principle? The big companies do. They’ve come a long way in a short time: it was just over four years ago, April 2, 1993 to be precise, when Philip Morris cut the price of Marlboro cigarettes by 40 cents a pack. That was on a Friday. On Monday, the stock market value of packaged goods companies fell by $25 billion. Everybody agreed: brands were doomed.

Today brands are everything, and all kinds of products and services — from accounting firms to sneaker makers to restaurants — are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.” Source: The Brand Called You | Fast Company

Must read! Go to the source and devour this article…

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Ponder this 2/20/2010

Image representing Twitter as depicted in Crun...
Image via CrunchBase

Here are a couple of things to think about this weekend in the social media space…

“Whom do we increasingly trust less? Us.

It’s a finding that strikes at the foundation of many a social-media marketing philosophy: Tapping into peer-to-peer networks is a way for marketers to tell authentic, credible stories to consumers whose confidence in corporate CEOs, news outlets, government officials and industry analysts has taken a beating. But according to Edelman’s latest Trust Barometer, the number of people who view their friends and peers as credible sources of information about a company dropped by almost half, from 45% to 25%, since 2008. ” Source: Social Media: Consumers Trust Their Friends Less – Advertising Age – News

Some things to avoid…

“Recently, I’ve been thinking a lot about the state of social media, and I’m reminded of where we were in the mid-90s with the advent of the web. I lived and worked through Web 1.0, and am feeling a sense of déjà vu as we play out the same routines with Web 2.0 and beyond: social media is getting the same basic adoption patterns, the same reactions and overreactions. It’s just different tools and terminology. We have a long way to go before everyone and their cousin uses social networks more than they email, or tweets more than they call, but nobody can deny the way we communicate has once again been changed forever.” Source: 10 Things to Avoid In Social Media – WebWorkerDaily

If those two didn’t discourage you, here are some thoughts on getting social…

“Nowadays everyone wants social in their sites and applications. It’s become a basic requirement in consumer web software and is slowly infiltrating the enterprise as well. So what’s a designer to do when confronted with the requirements to “add social”? Designing social interfaces is more than just slapping on Twitter-like or Facebook-like features onto your site. Not all features are created equal and sometimes a little bit can go a long way. It’s important to consider your audience, your product—what your users will be rallying around and why they would want to become engaged with it and each other, and that you can approach this in a systematic way, a little bit at a time.” Source: 5 Steps to Building Social Experiences – Boxes and Arrows: The design behind the design

Finally, some thoughts on Google Buzz…

“If you still haven’t made up your mind yet about Buzz, here are some useful tips for customizing and automating the service so that it can work with your other social networks. We’ll also look at some ways to share messages and links via Buzz with specific groups, which could make it a useful tool for the workplace.” Source: Google Buzz Tips and Tricks – WebWorkerDaily

My jury on Buzz is still out. You?

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Lately I’ve been struggling…

…with the issue of what is the best way to graphically depict the relationship between the various social media tools that I use. I think I may just end up settling with a flow chart for now, however, I’m finding some interesting stuff along the way such as this…

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define:brand

I got this from Seth Godin who got it from the Google dictionary…

“A brand is the set of expectations, memories, stories and relationships that, taken together, account for a consumer’s decision to choose one product or service over another. If the consumer (whether it’s a business, a buyer, a voter or a donor) doesn’t pay a premium, make a selection or spread the word, then no brand value exists for that consumer.

A brand’s value is merely the sum total of how much extra people will pay, or how often they choose, the expectations, memories, stories and relationships of one brand over the alternatives.

A brand used to be something else. It used to be a logo or a design or a wrapper. Today, that’s a shadow of the brand, something that might mark the brand’s existence. But just as it takes more than a hat to be a cowboy, it takes more than a designer prattling on about texture to make a brand. If you’ve never heard of it, if you wouldn’t choose it, if you don’t recommend it, then there is no brand, at least not for you.

If you hear a designer say this, “A TCHO Chocolate bar, with its algorithmic guilloche patterns, looks like a modern form of currency. “Modern” was always part of the brand brief — no faux traditionalism, but resolutely forward-looking for a new generation of chocolate enthusiasts…” then I wonder if there’s a vocabulary disconnect.

Design is essential but design is not brand.

(Believe it or not, I didn’t make that quote up).

PS a Google tip: you can find the definition of any word by typing “define:” followed by the word into your search box.” Source: Seth’s Blog: define: Brand

This goes hand in hand with the earlier post I did about Facebook pages…

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Strategy vs. tactics in social media…

:en:Seth Godin
Image via Wikipedia

Seth Godin on strategy vs. tactics…

New media creates a blizzard of tactical opportunities for marketers, and many of them cost nothing but time, which means you don’t need as much approval and support to launch them.

As a result, marketers are like kids at Rita‘s candy shoppe, gazing at all the pretty opportunities.

Most of us are afraid of strategy, because we don’t feel confident outlining one unless we’re sure it’s going to work. And the ‘work’ part is all tactical, so we focus on that. (Tactics are easy to outline, because we say, “I’m going to post this.” If we post it, we succeed. Strategy is scary to outline, because we describe results, not actions, and that means opportunity for failure.)

“Building a permission asset so we can grow our influence with our best customers over time” is a strategy. Using email, twitter or RSS along with newsletters, contests and a human voice are all tactics. In my experience, people get obsessed about tactical detail before they embrace a strategy… and as a result, when a tactic fails, they begin to question the strategy that they never really embraced in the first place. Source: Seth’s Blog: When tactics drown out strategy

Go to the source to read more…

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Blogging for thought leadership…

Blogging For Thought Leadership

http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=bloggingforthoughtleadership-090725093252-phpapp01&stripped_title=blogging-for-thought-leadership

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Welcome to Google Sites

I didn’t blog this morning because Google rolled out Google sites yesterday and I got caught up in creating an extranet for a client. Google Sites is an incredible addition to Google Apps for Domains and yes, it’s free [again]…

“Google Sites, a new offering from Google Apps, makes creating a team site as easy as editing a document. Use Google Sites to centralize all types of information — from videos to presentations — and share your site with just a few people, your entire organization, or the world.”

Just one more reason to love Google Apps for Domains! Click the title to go to Google sites…

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Think social media ROI = zero?

Think different!

“Why are we trying to measure social media like a traditional channel? Social media touches every facet of business and it should be viewed more as an extension of good business ethics. Which, if done properly, will harvest sales down the line. Co-Chairman Alex Bogusky of Crispin Porter & Bogusky puts it best when he states: “You can’t buy attention anymore. Having a huge budget doesn’t mean anything in social media…The old media paradigm was PAY to play. Now you get back what you authentically put in. You’ve got to be willing to PLAY to play.” – Alex Bogusky, Co-Chairman of Crispin Porter + Bogusky” Source: Socialnomics – Social Media Blog

This video from Socialnomics has been viewed over 1 million times…

httpv://www.youtube.com/watch?v=sIFYPQjYhv8&feature=player_embedded

Now, think about this…

“A big question out there these days is: What is the ROI of Social Media? Or the ever popular how do I measure the ROI of social media? Often when I get this question it’s appropriate for me to retort: “What’s the ROI of your phone?” Other times it’s not appropriate to respond with this answer, which, if done in the wrong tone, or place, can win you a free punch in the face. Then there are the naysayers that adamantly proclaim, “We aren’t doing social media because there isn’t any ROI.”

To borrow from the Conductor of the Boston Philharmonic Orchestra, Benjamin Zander, there are those in life that sit in the back row with their arms folded, judging, and complaining. Then there are those that sit in the front row with a vision and they are spending their energy on making that vision a reality. This article and video have been put together with the hopes of it being a viable tool for those with a vision to get those seated in the back row to stand up and see the social media light.” Source: Socialnomics – Social Media Blog

Now, watch this…

httpv://www.youtube.com/watch?v=ypmfs3z8esI&feature=player_embedded

You can find the statistics from the Socialnomics video here. When you’re ready to engage, contact me — by virtue of my partnership with MarketingSavant and Envano, no one in the area has more experience in leveraging social media to produce measurable results…

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5 Sentences

I post a lot about email. Why? Because for most business people the battle for control over the inbox is THE most critical fight they face each day. Most actionable items come to us in the form of email and tools like GTD and Inbox Zero help us process that information [search the blog for those topics]…

What about writing emails? There’s a move afoot called 5 Sentences. It’s not complex — you can read everything you need to know about it here. Guy Kawasaki also wrote about it in his post ‘Ten Things to Learn This School Year ‘:

“How to write a five-sentence email. Young people have an advantage over older people in this area because older people (like me) were taught to write letters that were printed on paper, signed, stuck in an envelope, and mailed. Writing a short email was a new experience for them. Young people, by contrast are used to IMing and chatting. If anything, they’re too skilled on brevity, but it’s easier to teach someone how to write a long message than a short one. Whether UR young or old, the point is that the optimal length of an email message is five sentences. All you should do is explain who you are, what you want, why you should get it, and when you need it by.”

Handling email effectively is not only knowing how to process your inbox — it’s a collaborative effort on all our parts to write better and more succinct emails!

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Should lead generation ignore current customers?

“”We know more about our prospects (leads) than we know about our current customers” was shocking statement I heard from a client and it stuck with me. In fact, it’s the impetus for this post.

When you have a complex sale, it can be easy to think of lead generation as only a process for acquiring new customers rather than a process that can also be applied to generating new or more business from current customers.” Click the title to read more…

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Salesforce.com Enticement Program: Migrate with Ease

Another sign of growing customer dissatisfaction with Salesforce.com…

“Salesboom.com™ leading vendor of Software-as-a-Service CRM Software Solutions today announced the implementation of their Salesforce.com Enticement Program which is designed for displeased Salesforce.com customers who are looking to migrate to another CRM provider. Businesses who migrate to Salesboom.com On-Demand CRM Solutions receive a $5,000 check and a guaranteed lower annual rate than that of Salesforce.com, some restrictions apply…

An increasing number of businesses driven by frustration with poor customer service and high license and integration costs are leaving Salesforce.com for Salesboom.com. As described by Rami Hamodah, the President and Co-Founder of Salesboom.com, “The relationship between Salesboom.com and Salesforce.com is a one way street. Salesforce.com customers embark on their journey along this one way street and find themselves at our door. This one way street analogy sums up our relationship with Salesforce.com, we should be thankful to them, after all they are our largest source of new clients!”

Myself, I was a huge fan of Salesforce.com for many years but have moved on to the community version of SugarCRM which has much of the functionality of Salesforce.com but is free and just fine for a smaller sales team. Salesforce.com is doing a lot of stupid things lately from their lame channel program to their ever escalating prices. Think twice before getting invoved with Salesforce.com…

Update 11/21/09: Since writing this post, have also become a huge fan of Zoho CRM!

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No disagreement from me…


Image via CrunchBase

…on this issue!

“It’s 2009. Every business needs a corporate blog to accompany their corporate website, and every individual needs a personal blog to share their thoughts – or portfolio – with the world.

My advice? Go with WordPress. Then leverage a database of 4,500+ third-party plugins to make it the most robust, cost-effective, Web 2.0 Content Management System you can get.” Source: 31 WordPress Plugins To Enhance Your Blog and Life | The Daily Anchor | Marketing and Advertising Blog

Go to the source and read the entire article — it’s worth it…

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So You Want to Be a Blogging Star?

“Mark Cuban, the owner of the Dallas Mavericks, has a full plate. Besides his basketball team, the busy billionaire also owns part of a media company, and serves as chairman of the TV channel HDNet. He recently competed for five weeks on “Dancing With the Stars” on ABC. How on earth does he find time to blog?” Click here to read more…

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One bookmark manager to rule them all…

A recurring theme on this blog is using one one online [platform independent] tool to use or store resources. Bookmarks are no exception, although in this case I actually use two – one for public, one for private [nothing racy here — actually is the stuff that’s too boring to share] bookmarks. If you scroll down to the bottom of this page, you’ll see what is called a ‘tag cloud’ from del.icio.us [online at del.icio.us.com] — it’s a ‘cloud’ of bookmarks that I have tagged with descriptors so that I can share them with other people. Check it out — del.icio.us is what you call a social bookmarking tool meaning that you can share the good stuff that you find and categorize it to either share it or be able to find it again. If you use firefox, there are a couple of addons that will allow you to replace the firefox bookmarks with del.icio.us. You can also use it to import your firefox bookmarks into del.icio.us as well. You can share your bookmarks as clouds on your blogs or through a newsfeed if you prefer…

The other tool I use is Google bookmarks which part of the Google toolbar. Google bookmarks doesn’t have the rich sharing capabilities of del.icio.us so that’s where I keep my boring stuff that’s not really worth sharing. You can log on to Google bookmarks anywhere so your toolkit can be with you whenever and wherever you are. The Google bookmarks also integrate nicely with Google search and Google notebook…

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Stop doing random acts of lead generation!

“I don’t know about you but I seldom meet a B2B marketer who time to think. And it seems that the pressure keeps building as more of us seek to do more with less.

That said, it’s vital for us to think before we execute. It’s not about doing more campaign activity… it’s about doing the right things repeatedly better.

The simple act of a sales and marketing team finding time to think and collaborate together is vital to developing a solid lead generation program. Our results will improve because we’re following this approach: ready, aim, aim, aim, and then fire.” Click here to read more…

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Facebook for Fun and Profit…

Over the past 10 days I’ve had the opportunity to speak twice on the topic of ‘Facebook for Fun and Profit’ to LinkedIn groups Link Greater Green Bay and Link Appleton [thanks again, Mark and Stacie]. Here’s a post I wish I had in my aresenal before I did the preso — it includes some great tactical and practical advice I would have liked to include…

“Facebook’s not just for keeping tabs on friends and filling out quizzes — it can also be used as a highly effective business tool. It’s great for marketing your products, landing gigs and connecting with your customers.” Source: 32 Ways to Use Facebook for Business

Click the link to go to the source. For those of you from the group who requested it [Rich? ;-)], here’s a copy of my preso with a hat tip to Dana VanDen Heuvel of MarketingSavant.com and David Sauter of Envano who contributed thoughts and slides…

Happy Facebooking!

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Persistence…

“Persistence isn’t using the same tactics over and over. That’s just annoying. Persistence is having the same goal over and over.” Seth Godin

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Are you a ‘friend ho’?

Apparently I am or my college-aged son thinks I am because I’ll friend ANYONE in Facebook! My selectivity actually comes at the list level where I manage all kinds of subgroups. Here are my thoughts on the topic…

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Alltop a single page blog dashboard of sorts | B2B Lead Generation Blog

Gathering information via newsfeeds is a critical part of the inbox zero approach to email. It will help you get distracting newsletters out of your inbox and into a newsreader where they belong.

“If you don’t have time to search though multiple blogs I recommend you check out Alltop. The site was launched by marketing wiz, blogger, author, entrepreneur & venture capitalist Guy Kawasaki.

What’s different about Alltop? It’s really a selection of the top 50 RSS feeds (i.e. mostly blogs) in 20 categories. All that information is collected listed in a single page. Personally, I’m finding Alltop useful for keeping up with other topics I’m interested in but don’t want to spend a lot of time on.

“Where are you going to put all the great stuff you find on Alltop? My suggestion is use Google Reader to collect and organize the feeds. Reader works with Gmail as a 1-2 combination to end clutter in your inbox. Gmail is for ‘just in time’ information and Reader is for ‘just in case’. Don’t let the two get mixed together…

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