Selling Through Social Media To Close More Leads « Serve4Impact

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If you want to be a thought leader on the internet, there are only two things you need to do really well…

Assuming that you’re already an expert of some sort — and according to Seth Godin we are ALL experts at something — the two main things you need to do are:

  • Deepen your expertise. In other words, get smarter by effectively managing the content you need to become even more of an expert at what you do…
  • Document your expertise. Simply put, let people know you know what you know…

Deepening and documenting your expertise may actually facilitate thought leadership by using a few “good, fast, and cheap” tools to get you a share of voice which may get you a share of mind which ultimately could get you a share of market…

I expound here:

http://youtu.be/zaNhjHsSYCA

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English: Stephen Monaco speaking about Social ...

Author Toby Murdock has some ‘curatable’ thoughts on the Content Marketing Institute blog…

As I meet with brands and agencies, I still come across people who are totally unfamiliar with the term “content marketing.” And as I begin to explain it, they often respond, “Oh, brands publishing content? You mean social media marketing.”

Indeed, content marketing heavily involves social media. And, of course, in social media, marketers use content to get their messages across. But although there is plenty of overlap between content marketing and social media marketing, they are actually two distinct entities, with different focal points, goals, and processes. To help clear the confusion, let’s look at the major ways in which they differ:

“Center of gravity”

In social media marketing, the center of gravity — the focus of the marketing activity — is located within the social networks themselves. When marketers operate social media campaigns, they are operating inside of Facebook, inside of Twitter, inside of Google+, etc. As they produce content, they place it inside of these networks.

In contrast, the center of gravity for content marketing is a brand website — whether it be a branded URL like AmericanExpress.com or a microsite for a brand’s specific product, like Amex’s Open Forum. Social networks are vital to the success of content marketing efforts, but here, Facebook, Twitter, and Google+ are used primarily as a distributor of links back to the content on the brand’s website — not as containers of the content itself.

Source: Content Marketing vs. Social Media Marketing: What’s the Difference?

I’m going to stop there, but by all means – go to the source and read the rest of the article as you might pull out something completely different. I want to camp on his phrase ‘center of gravity’. I’ve heard a blogsite described as a homebase, a hub, but I like the idea of a brand blogsite being a ‘center of gravity’ and I wanted to capture that here. Does this resonate with you?

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Struggling with social media and how it fits into your communications strategy? Perhaps this will help…

Source: Social Media and Your Business Communication Strategy | Visual.ly

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Happy Monday! Time to talk about trends in blogging and content marketing. First, though, a confession. I accidentally used decaf instead of regular and I’ve been dragging my butt around all day. This blog is fueled by coffee and now that I’ve had a good cup, life can start [at 3:27PM]!

Here’s my bias; blogging is a fundamental component of a successful content marketing campaign. I haven’t bought into the ‘siteless web’ model yet — I believe that a blog is the foundation of a successful online presence and I use a ‘homebase and outpost’ or ‘hub and spoke’ model for content marketing that I first heard articulated by Chris Brogan and Darren Rowse a few years ago.

There are three reasons that strike me as being important at the moment:

  • You own your blog — you don’t own Facebook, Google+, LinkedIn or Twitter
  • They are inexpensive and easy to update
  • According to HubSpot, active business blogs get 7x more traffic than static websites

These all sound like great reasons to me! If you need someone who is smart and beautiful, however, to tell you the same thing in more detail I highly recommend content marketing genius Heidi Cohen. Heidi had an epic post last week called Blogging Is Dead – Long Live The Blog!. In it she said…

“Call me a contrarian but blogs should be a core aspect of any organization’s marketing strategy regardless of whether you’re a B2C, B2B, not-for-profit or a solopreneur.” Source: Blogging Is Dead – Long Live The Blog! [Research] | Heidi Cohen

I soooo recommend you go to the source and read her article in toto. People usually turn to me after reading an article like this and saying to themselves “Makes perfect sense. Where do I get started?” You see, I’m not a content marketing expert like Heidi — I just tell people how to implement what she advocates. I can help you create a successful blog that is the focal point of your content marketing campaign…

Here are some great articles I read this past week about blogging and content marketin trends:

http://storify.com/e1evation/blogging-and-content-management-trends-for-this-we

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SR 99 construction bypass and ramp looking south

A friend who works with in construction industry is skeptical. He’s not convinced that ‘inbound marketing’ [blogging and other social media tools] can be applied to the construction industry. I respectfully disagree! I’ve seen content management and marketing for thought leadership applied to everything from Agriculture to Yoga and I believe it will work in the construction industry as well. Why?

Here are some of my beliefs:

  • Most companies have great stories and content — they just don’t use it as well as they could…
  • At the core, all great marketing is great storytelling
  • At the end of the day, every business is a people business

First, though what is this ‘thought leadership’? A simple definition might be a public display of expertise that can be easily found by people who are searching for it. How does a brand accomplish this? Though effective content management and content marketing. Because of my core beliefs, I think any company — even a construction company — can use the content they have or can create to tell great stories that attract people to their brand.

In his thought leadership classic ‘Brand Stand‘, Craig Badings tells the story of Dick Dusseldorp, a thought leader in the Australian construction industry before the phrase ‘thought leader’ was cool

During the 1970s and 1980s, when union action on most construction sites in Sydney were crippling the construction industry, the sites on which Lend Lease was building suffered no such misfortune. This was because Dusseldorp’s philosophy was to create a community of interest between Lend Lease’s key stakeholders. When other companies around him were banging heads with the unions, with resultant long delays and cost overruns on projects, Dusseldorp was sitting down with the workers and unions and discussing their issues. The results were agreements, jointly committed to by workers and management, and a share in the resulting rewards for buildings completed on time. He was a master at getting people to transcend their traditional conflicts and work towards mutually beneficial goals.

Badings, Craig (2009-07-08). BRAND STAND (Kindle Locations 237-243). BookPal. Kindle Edition.

How did he do it? In part he used content management and content marketing along with other communication skills to position his firm at the thought leadership center of his industry in his country. Speaking of Dusseldorp’s organization Lend Lease, Badings says…

It launched a website… along with a four-part DVD series, using a former TV journalist to interview a number of independent third parties about their views on the future workspace and its impacts across business, design, people and location. As a result, Lend Lease reached those who made decisions about office space and helped stimulate and frame the debate around the impacts and implications of future work environments in Australia. Through the series, the company engaged communities linked to its industry and positioned itself at the centre of this debate. It is the logical place to be as a leader in the construction industry, but Lend Lease has done it in a way that doesn’t push the company’s point of view. It took the approach that it would rather invite leading experts in this field across various disciplines to participate in and frame the discus-sion.

Badings, Craig (2009-07-08). BRAND STAND (Kindle Locations 224-231). BookPal. Kindle Edition.

Joy Davis, CSI, CCPR, of CSI in Albuquerque, says…

“In many ways, construction is a relationship-driven business, and at the root of every great relationship is trust. No single person can know everything about construction, so we need trustworthy experts we can turn to who can help us achieve our goals. Thought Leadership is a strategy based on the idea that you can be your clients’ preferred expert – a person they trust, and whom they think of first when they have a question, or a new project.” Source: Thought Leadership and Social Media in the Workplace

Every business — not just construction — is a people business, but because of the critical nature of construction projects trust may be even more important. How can that trust be most effectively engendered? Content management and marketing for thought leadership may be an answer that the construction industry has overlooked! Comment, call or ‘connect’ so we can talk about how this applies to you and your organization…

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Blogging is fundamental to an effective content marketing campaign. In my humble opinion no other tool is more effective in driving people to your thought leadership position. Why?

  • Blogs are easy to update and can contain a wide variety of content
  • It is easy to optimize their content for Search Engine Optimization [SEO]
  • Most blogging platforms are open source [i.e., FREE]

When you consider that 2012 is the ‘year of content content marketing’ and that you can add a blog to your website for free, my question to you is what’s holding you back?

I see three reasons why people hold back…

  • Perception
  • Fear
  • Time

I think the answer for most people is simple. The words blogging and blogger bring up images of 40 year old white guys sitting in their pajamas in their parents’ basement spewing out politcal rants. While that demographic has clearly capitalized on the benefits of blogging, it doesn’t take away anything from the power of blogging for content marketing.

Here’s another one:

[blackbirdpie url=”https://twitter.com/#!/e1evation/status/166135819520843776″%5D

I wouldn’t be too concerned about that one either. You or your brand can become a thought leader in your space if you engage in a content management and content marketing campaign tailor made to demonstrate your expertise.

Blogging, on one level, isn’t much different than writing an ’email to the world’ — from that perspective, most people or organizations are already producing more than enough content to feed an interesting blog.

Comment or use the ‘connect’ form so we can talk about how this applies to you and your organization. In the meantime, here are the best articles I found on blogs and blogging this past week. Enjoy!

<script src="

Good stuff I read this week…

Good stuff I read this week…

Good stuff I read this week…

Good stuff I read this week…

http://storify.com/e1evation/blogging-trends-for-2-5-2012.js”>%5B<a href="

Good stuff I read this week…

Good stuff I read this week…

Good stuff I read this week…

Good stuff I read this week…

http://storify.com/e1evation/blogging-trends-for-2-5-2012&#8243; target=”_blank”>View the story “Blogging trends for 2/5/2012” on Storify]

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Joost de Valk of Yoast

Content marketing — posting relevant content to this blog — is the way I have done Search Engine Optimization [SEO] in the past. Thanks to my Search Engine Optimization [SEO] bff Ronnie Binser of Video Leads Online, I’m now focusing on doing Search Engine Optimization [SEO] ‘on purpose’ instead of by accident…

For a long time, I have depended on WordPress to do my Search Engine Optimization [SEO] organically without a lot of intentional effort on my part. Most bloggers know that WordPress has an excellent reputation for naturally producing great Search Engine Optimization [SEO] results. At the beginning of the year, however, I decided to become much more intentional about my brand online and decide what topics I really wanted to dominate online and go after them intentionally. That’s where Ronnie stepped in…

Ronnie helped me see how I could use keywords intentionally in my writing. He also gave me some insights into Panda — Google’s search engine algorithm — that really helped me get a grip on Search Engine Optimization [SEO] for content marketing.

Don’t get me wrong — WordPress is great — but in order to do Search Engine Optimization [SEO] on purpose instead of by accident, it needs some help. I found that WordPress is great, but if I want my content marketing to be effective and get me found for the things I want to be found for [wow, that was a tortured phrase] I’ve got to be more intentional.

Sooo. Here’s what I’m working on now…

  • Learning from a smart guy like Ronnie who knows Search Engine Optimization [SEO] cold
  • Using a plugin like InboundWriter that forces me to align my WordPress writing with my Search Engine Optimization [SEO] objectives
  • Evaluating a Search Engine Optimization [SEO] plugin like Yoast that will rock my Search Engine Optimization [SEO] and take it to the next level

I’ll be the first to admit that I’m no expert in this area — I’m just a ‘seeker’ — but I’m happy to share the good stuff I found this week via Storify…

<script src="

Saturdays are about Search Engine Optimization [SEO] at e1evation, llc

Saturdays are about Search Engine Optimization [SEO] at e1evation, llc

http://storify.com/e1evation/search-engine-optimization-seo-trends-for-this-wee.js”>%5B<a href="

Saturdays are about Search Engine Optimization [SEO] at e1evation, llc

Saturdays are about Search Engine Optimization [SEO] at e1evation, llc

http://storify.com/e1evation/search-engine-optimization-seo-trends-for-this-wee&#8221; target=”_blank”>View the story “Search Engine Optimization [SEO] trends for this week 2/4/2012” on Storify]

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Two years ago, I wrote an epic post called ‘From Thinker to Thought Leader in one easy workflow’. The original title was ‘By Jove, I think I’ve got it‘ [shows how little I knew about writing effective post titles, eh?]. Well, it took me a couple of years, but I’ve finally found it. It? That elusive personal niche that everyone keeps talking about. I call it ‘content management and marketing for thought leadership‘ and it is my passion and my purpose in life.

What is content management and marketing for thought leadership you might say? First some terms…

Content management?

“Content management, or CM, is the set of processes and technologies that support the collection, managing, and publishing of information in any form or medium. In recent times this information is typically referred to as content or, to be precise, digital content. Digital content may take the form of text, such as documents, multimedia files, such as audio or video files, or any other file type which follows a content lifecycle which requires management.” Source: Content management – Wikipedia, the free encyclopedia

Content marketing?

“Content marketing is an umbrella term encompassing all marketing formats that involve the creation and sharing of content in order to engage current and potential consumer bases. Content marketing subscribes to the notion that delivering high-quality, relevant and valuable information to prospects and customers drives profitable consumer action. Content marketing has benefits in terms of retaining reader attention and improving brand loyalty.” Source: Content marketing – Wikipedia, the free encyclopedia

Thought leadership?

I like the perspective Mindy Gibbins-Klein’s shares in her book 24 Carat Bold:

“What does a real thought leader look like? How would you go about finding one, or becoming one, if that is of interest? Well, let’s start with the Wikipedia definition stated earlier: ‘A futurist or person who is recognized among their peers and mentors for innovative ideas and demonstrates the confidence to promote or share those ideas as actionable distilled insights.’ Not bad, but there is one important word missing here: market. It’s not just about being recognized by your peers and mentors. To effect real change, you need a market, or followers, or fans or constituents or a congregation… you get the idea.

Gibbins-Klein, Mindy (2009-09-01). 24 Carat BOLD: The Standard for REAL Thought Leaders (Kindle Locations 309-313). Ecademy Press. Kindle Edition.

So to me, a thought leader is a person who…

  • Is an expert in their field
  • Has innovative ideas or perspectives
  • Promotes and shares those things using the “good, fast, and cheap” tools available on the internet
  • Becomes recognized

So then what is ‘content management and marketing for thought leadership‘? My simple definition goes like this: It is “becoming and being known as the expert“.

Here’s a little riff that I did last summer on the difference between thinking and thought leadership…

http://youtu.be/nVUzEfRPcJk

When I first rebooted e1evation, llc 3 years ago and shifted the focus from lead management to lead generation using inbound marketing tools, my tagline was ‘marketing, sales and technology for small business, non-profits and academic institutions’. I laugh now because that focus is so broad that not even Mashable! with their massive staff can cover it comprehensively. As time has gone on, I’ve continued to sharpen my focus so that I can increase my expertise in this emerging area. This is who I am and what e1evation, llc and this blog is about; content management and marketing for thought leadership.

When Michelangelo was asked how he created his classic work ‘David’, he said “”Ho iniziato con un blocco di marmo e scheggiato via tutto ciò che non aveva l’aspetto di David” [loosely translated: “I started with a block of marble and chipped away anything that did not look like David”]. I was inspired last week by Chris Brogan‘s comment “My blog is a piece of crap. Time to work harder.” If his blog is crap, what is mine? Why am I settling for less than sharp focus and clarified outcomes? In the month of February, my goal is to chip away from this blog everything that does not look like ‘content management and marketing for thought leadership‘.

Henceforth, this blog will be about the following topics:

  • Content Management
  • Content Marketing
  • Social Media [including blogging, Facebook, Google+, LinkedIn, and Twitter]
  • and the strategies, tools and tactics that make them available for every thinker who aspires to thought leadership

…and I will parse out my thinking in the following categories…

  • Thoughts
  • Tactics
  • Tools and technologies
  • Trends

I’m going to continue to perfect the ‘e1evation workflow’ — my ‘lather, rinse, repeat’ cycle for ‘thought leadership’ marketing — while applying the zenlike simplicity of ‘getting things done’ principles to content management and marketing for thought leadership.

If that’s what you’re looking for, stick around. Watch me. Interact with me. Let me know how I’m doing now that I’ve found my niche. If you want If you’re looking for something else let me recommend http://google.com

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Later today, I’ll be posting on some major changes that are happening in my business and on this site — you’ll want to be sure to check back later! In the meantime, every day I pull together the best of what I’ve read on one aspect of my focus. Mondays are all about content marketing and here are some of the best thought on the topic I’ve found in the past week…

[View the story “Trending topics in content marketing for 1/30/2012” on Storify]

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The highlights of my week included a couple of convos on blogging and Search Engine Optimization [SEO] with a brilliant guy named Ronnie Bincer that have my head spinning with the possibilities and cracking the code on autopublishing from Google Reader with the help of a tool called ‘If this then that’ or ifttt.com

Using ifttt, I can direct content to several places at one simply by starring it or tagging it. This has great implications for my ‘content marketing for thought leadership’ workflow because it makes it easier for thought leaders to go from consuming content to producing content. I’ll have to so a screencast next week to show you what I’m talking about…

Here’s the wrap up…<script src="

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

http://storify.com/e1evation/my-week-in-review-for-1-28-2012.js”>%5B<a href="

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

The things I think I learned this week…

http://storify.com/e1evation/my-week-in-review-for-1-28-2012&#8243; target=”_blank”>View the story “My week in review for 1/28/2012” on Storify]Questions? Feedback?

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Focusing on LinkedIn…

Focusing on LinkedIn…

http://storify.com/e1evation/trending-topics-for-1-27-2012

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The power of signatures in email and tools for taking notes…

The power of signatures in email and tools for taking notes…

http://storify.com/e1evation/tips-for-thursday-on-1-26-2012

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Focus on Facebook…

Focus on Facebook…

Focus on Facebook…

Focus on Facebook…

Focus on Facebook…

http://storify.com/e1evation/trending-topics-for-1-24-2012

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HubSpot has some great thoughts on building online authority that I’d like to share with you…

When someone talks about achieving online authority, what do they mean? And why are so many marketers and business owners fighting to be the online authority in their industry?

Being an online authority essentially means you’re not only a thought leader on a specific topic, but that you’ve also taken the time to translate that knowledge in a meaningful way online. And if you’re a business owner, you’ve gone about it in such a way that search engines see it, your prospects and customers recognize it, and as a result, it helps you generate customers and revenue.

It makes sense: People do business with the people they trust. And putting yourself out there, giving your brand a personality, and taking the time to present research, updates, and opinions that help your prospects and customers is how trust is earned. People used to do it in person; they still do, but now their reach can be extended by thousands and even millions by doing it online, too.

As it turns out, one of the easiest methods of doing all this is through content creation. It’s how people and search engines find you and determine your relevance; over time, the cream rises to the top. If you’re trying to build your online authority — like most smart marketers are — these are the ways you can use content to get the job done.

Source: 11 Ways to Use Content to Build Online Authority

My favorite is #11; ‘be a credible resource’. I’m not a great writer – in fact, I’d rather talk than write. I love SoundCloud and YouTube as a means of expressing myself. The problem is, Google doesn’t search for pretty or sounds good so I use curation as a means of drawing people into my site to view my original content. Go to the source if you’d like more of HubSpot’s perspective – comment or ‘connect’ to discuss how this applies to you and your organization…

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Cute! Heidi Cohen has 13 ways social media scares marketers for Friday the 13th. The first one comes up in every social media class and preso her in Northeast Wisconsin…

Social media is scary for marketers. Used to controlling their brand and messages, they feel most comfortable using one-to-many media for distribution. By contrast, social media allows for multi-directional socializing and interaction.

As a result, marketers only control one aspect of the current communications ecosystem while consumers and the public have media platforms that provide low cost content creation and distribution.

Here are thirteen ways social media instills marketers with fear and actionable marketing tips to help your firm overcome it.

  1. People can say bad things about us. With social media, every consumer has a media platform, a built-in audience and a megaphone to amplify their message. A disgruntled customer can use his smartphone to capture an incident and quickly distribute it. Actionable Marketing Tactic.  Use social media’s public forum to engage customers and determine how to improve your offering, gather insights for future improvements, and provide additional service where needed.

Source: 13 Ways Social Media Scares Marketers | Heidi Cohen

Go to the source if you want the other 12. Comment, call or ‘connect’ so we can talk about how this applies to you and your organization…

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Trending topics for 1/12/2012

Featuring cool Twitter tactics and a LOT of other stuff…

Featuring cool Twitter tactics and a LOT of other stuff…

http://storify.com/e1evation/trending-topics-for-1-12-2012

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More good thoughts from Heidi Cohen

Social media is like a hungry teenage boy. As any parent will tell you, when it comes to food, they’re never satisfied. Similarly, social media has a voracious appetite requiring continual feeding in the form of content and communications in a variety of formats.

What’s a marketer to do keep your social media initiatives sated? Here are seven tips to develop appropriate content and engagement to nourish the social media beast, regardless of which platforms you use.

Source: How To Feed The Social Media Beast | Heidi Cohen

Go to the source if you want to learn more about how Heidi feeds the beast. Me? I use Google Reader to search for content that is in alignment with my brand and my blog so that I curate or create content that is in alignment with my customer value demands. Comment, call or ‘connect’ so we can talk about how this applies to you and your organization…

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mappa_blog

…no matter how hard they try…

If you visit your favorite blogging tips and marketing tips blog today, you will come across a lot of tips, ranging from tips on writing well to tips on building an audience.

The reality is that a lot of new blogs spring up every day, and the majority of these blogs are bound to fail right from the beginning. It’s not because there is something wrong with their approach, but because they fail to neglect something really important: their wellbeing.

Do you know that blogging is not only a physical challenge? It is also a mental challenge.

There are a lot of things we bloggers go through every day that no amount of practice will help make easier, but by focusing on being okay in every aspect of our lives (mental, emotional, physical, etc.) we’ll find those challenges easier to deal with.

In this article I’ll be touching some subjects bloggers hardly discuss online, and I’ll be giving tips to help you deal with them.

Source: Why Most Bloggers will Fail, No Matter How Hard They Try

Go to the source if you’d like the rest of author John Smith’s perspective. Comment or ‘connect’ to talk about how this applies to you and your organization…

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WordPressOne of my new, favorite bloggers Heidi Cohen has these thoughts on blog design for you to ponder…

Writers at heart, many bloggers rush through selecting their blog design elements without much thought when they first start. But the reality is that design is core to your blog’s brand and readership. Therefore, out-of-the box blog set-ups most likely won’t work for you.

Blog design doesn’t require artistic training. It requires strategic (read: high level) thought, determining your blog’s goals and target audience (aka: persona) before you jump in and start blogging.

Review the blogs you read frequently to become familiar with your options. Consider which blogs you like and which elements of those blogs attract your attention. Make a list of those elements you want and those that you don’t want.

Here are twenty-one blog design elements that you don’t have to be a graphic designer to select…

Source: How To Design Your Blog | Heidi Cohen

Go to the source if you are interested in her 21 elements. Me? Through a long and rigorous evaluation process, I have decided to become a Woo Themes developer. I won’t bore you with the details of my search, but it literally lasted years. Woo offers over 100 themes that look good ‘out of the box’ but are also very easy for me to customize to a client’s specifications…

Heidi’s right! Much more important than the design is the actual strategy. Adam Osborne said “Adequacy is sufficient. All else is superfluous” and I agree. When it comes to design, I believe a tweaked Woo theme may be all you need – as I tell my clients, ‘Google doesn’t search for pretty’. I focus instead on delivering to my clients a system or toolkit with a repeatable process that is easy to use based on the premise that if it’s easy and fun to do, they might actually do it. On the back end, I have been working hard this year to link my ‘e1evation workflow’ more deeply to the value demands of my target audience by linking keywords to the problems my target audience is trying to solve. If you use a repeatable process like mine for your blogging and use a Woo theme for your site, you will draw your target audience in and the design won’t scare them away!

Heidi’s thoughts on determining your blog’s goals and target audience are must read before getting started — comment or ‘connect’ so we can talk about how this applies to you and your organization…

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