…on the Top 10 Tactics and Tools for Social Media. Here’s my mindmap. What’s missing? You can grab the map and move it around or make it full screen if that helps by using the menu bar at the bottom of the map…

Aliza Sherman has a great post over at Web Worker Daily

“How many times are you hearing the question, “Why should I engage in social media?” during your work week? I’m hearing it often, and it’s reminding me of 1995 and 1996, when clients — and colleagues — were asking “Why should I have a web site?” And who remembers when the question was “Why should I have email/a cellphone/a computer/a typewriter/a telephone?” OK, maybe none of you remember the old telephone question, but I heard that when the telephone was first introduced as a consumer product, most families were appalled with the concept of putting a phone into their homes and saw it as an invasion of their privacy. Yes, the telephone.

Here is how I try to explain to people who may not be convinced that they — or their company — should be using social media for business. Hopefully, this proves helpful to those of you in the position of reaching the decision makers who are ignoring social media outright and consider it a fad.” Source: Why Should I Engage in Social Media?

The diagram she refers to is a useful, thought provoking tool…

Personally, I’ve benefited a great deal from applying social media to my internet marketing strategy and I’m happy to share my ‘home bases and outposts’ strategy with my clients. When a customer’s needs are greater than what I can handle myself, I include my virtual team members Dana VanDen Heuvel, the thought leadership guru at MarketingSavant.com and the brilliant folks at Envano led by David Sauter. Whether your needs are great our small, one of us can help you figure it out…

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It’s always easier to just buy an ad.  There are people that will take your money and use it to produce a commercial, tv spot or print ad.  People will see your ad and a few of them may even come into your store if your ad has a good call to action or a coupon.  There is a problem with that strategy.  There’s an easier way that takes more work.  How can something be easier and take more work?

It’s more work to…

…gather contact information for all of your current clients or members.

…communicate with them about things other than your organization, store or “sale of the century”.

…talk to individuals instead of buying an ad for the masses.

But it’s easier to…

…get information of your current clients than to get information from strangers.

…talk about what’s important to their lives if you’re listening  on their terms (Facebook or Twitter come to mind).

…talk to individuals and get a response than to buy an ad and get the attention of the masses.

As with all things worth while it’s easier in the long run if you do more work in the beginning.

Stop throwing money at the masses and start talking to individuals.

Nice post by Andy Traub. For me, it’s like Guy Kawasaki says ““If you have more Money than brains, you should focus on Outbound Marketing. If you have more Brains than money, you should focus on Inbound Marketing.” [Just in case you’re not sure, ads are outbound, social media is inbound.] One of the things I love about social media marketing is that it takes more time than money! All of us are working hard in the current economy but imho, the smart ones are channeling that effort into inbound marketing in the form of social media. Questions? Feedback?

I’ve heard it all before… “my company just needs a good website to get my product out. Trust me they will come”… or another good one, “I have a facebook profile and now I can send out product updates and people will just get them.” Er, no. For years Business to Business companies have been trying to match the success, and sometime failures, of traditional media that Business to Consumer companies have had. Then the internet seemed to even the playing field. Only problem was, B2B companies didn’t have the budgets B2C companies had to market that cool website. Plus, the market for their products is much smaller. When I mean smaller, I mean I know a few companies that only have about a dozen or so potential customers. You could technically buy a dozen donuts and email each prospect one. As long as it’s not jelly filled, because that could get messy.

So back to facebook.com and can it work for B2B? The answer is yes. But it does come with a few caveats. Nothing, and I mean nothing, will work without a sound marketing strategy. Also, one of the main reason’s any tactic will fail is lack of follow through. Let’s face it, nobody has any time to do any marketing things during our busy work day right? Wrong. How may of us check our facebook account as often as we check our email? Lots, ok, we also check on our farms, but that’s totally different. So just by checking your facebook account, you have time to add a update that can make your business more relevent to prospects and current customers. So I have written five steps that can help any B2B company get more out of facebook.

I’m so glad I know Kiar Olson and I love his perspective on this topic — you can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to read his ‘5 step’ program…

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“As a lead generation tool, your website provides a virtual wonderland of sales and marketing opportunities. It’s easily accessible, available 24/7, highly visible, and gives you the ability to present your company and services in your most positive light.

Plus, your site gives prospects the ability to find you whenever they need to. All this makes it one of the most powerful lead generators at your disposal.

So… is your website, this powerful lead generating machine, doing all it can to bring new clients to your doorstep?” Click here to read more…

AGCO
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…but I have been bloody busy with the Agritechnica trade show in Hannover. I set up a social media dashboard in the menubar so you can track the work I’m doing with AGCO in Germany. So sorry, but with doing social media 12 hours a day, I just haven’t been able to maintain my normal editorial schedule for my business. Needless to say, there won’t be a ‘top tactics and tools’ post today — next Tuesday, I hope I’m recovered from jet lag enough to write on ‘tactics and tools’ #5 – Shareaholic!

Social Media Landscape
Image by fredcavazza via Flickr

“Social media is free.  Social media is easy.  Just hop on twitter and start tweetin’!” Hmmm… how many times have we heard that? I have honestly heard social media consultants at networking events state during their 60 second pitch “social media is free, come talk to me if you want to do free marketing!”  Ouch, not the case folks.

Several business leaders have asked me lately for tips on finding a good business or social media consultant. Many have been confused by the blog posts that seem to only complain versus helping business decision makers find someone who can really help them.

I actually did a few Google searches and found very little in regard to helpful tips and skills to look for.  What I did find was numerous posts complaining about social media consultants, gurus and how to spot a bad one.  I have to admit I too have posted a few blog posts that are on the humorous side of this topic while trying to offer helpful tips at the same time.

I wanted to provide some helpful tips when hiring a consultant.  Note, what is a good consultant for Tom doesn’t mean it will be so for Betty and Jane.  Consultants, just as mentors and coaches should be selected based on personal fit with your business goals, life cycle, culture, gaps etc. The most important thing is that you do your research and talk to a few.  Don’t go with the first one you meet.

I’m one of those social media consultants. You can follow the ‘via’ link above to go to the source and read the rest of the article and then give me a call and rake me over the coals!

Hmmm. Looks like everything you need to know about social media you may have learned in kindergarten. Not quite, but this confirms some of my preconceived notions…

“There are hundreds of ways to exploit social media to help your business or to build your personal brand but one that should stand head and shoulders above any other is the simplest of them all and has been around for as long as we have been on the planet….help other people. It sounds really really easy and you probably don’t even think it warrants you reading the rest of this post but if you stop and think about it for a second do you really help others? Do you consistently go out of your way to help others and put their needs above yours?

Let me let you in on a little social media secret: helping others is the key and any work you put in to help others will come back to help you in the long run 10 times over. The beauty in this day and age is that it is so easy to help others through social media now. You just have to want to.

It’s not going to happen in a week or even a month (although it can) but if you make it your mission to help people online in whatever way you possibly can it will always come back and make your day when you least expect it. I am not just talking about re-tweeting somebody or linking to them in your blog but actually going properly out of your way and helping somebody else to achieve their goals. Not your goals, their goals.” Source: Why you should help others to help yourself in social media

btw, few people do this better than my buddy Dana VanDen Heuvel of MarketingSavant. Go to the source and read the rest of the article, but check out Dana’s site too if you haven’t done so — it’s one of the best you’ll ever find on the topic of thought leadership and internet marketing…

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It’s a well known secret in real estate that the three most important aspects of a property are ‘location, location, location’. In social media, there’s a similar mantra. It’s called ‘share, share, share’…

“If you step back and take a look how information moves in Social Media, it’s quite different than “Traditional Media.” Back in the day, most people got their information from newspapers or magazines. The direction of information is from the few (the writer or publisher) down to the many. We’ve all seen this in action in our daily lives, maybe to the point of not even noticing it anymore. Got a favorite newspaper columnist or TV show host? One single person communicating to possibly millions of people with little interaction between the communicator and the listeners.

As we step into the Social Media arena, the direction and flow of information is between the readers and the writers. The interaction (thanks to the internet) tends to be instant and the ripple effect from this sharing of information can spread far and wide. With the users of Social Media able to contribute news and information to anyone willing to listen, we now have a conversation. Just like the conversations you are already having at the local coffeeshop or at work.

The recent buzzing and tittering by the media about Twitter and Social Media in general, it’s no wonder business owners may feel forced into using these internet-based communication tools, or perhaps miss sales opportunities their competition is getting instead of them. Not being familiar with the landscape, many make that sometimes fatal error of confusing Social Media with traditional advertising.” Source: The Secret to Social Media – Business Networking – Biznik

This isn’t something to be afraid of — it’s something to be embraced and leveraged. Using the right set of tools, sharing is easy…

As the internet marketing gurus at Hubspot say ““Each thoughtful post on your blog is a public demonstration of your thought leadership, personal integrity, humor, and professional insights. You don’t have to refute one of Einstein’s theories to get respect.” To that I would add each thoughtful ‘share’. In my seminars I ask people how many of them have ever forwarded a link to their friends or saved a bookmark. Of course EVERYONE has done that. What differs is the efficacy or efficiency of their tools.

Shareaholic

httpv://www.youtube.com/watch?v=aYefcEknS2Y

Shareaholic is my personal favorite and one of the first Firefox add-ons I install whenever I move to a new computer. I also recommend ShareThis, another Firefox add-on as well…

ShareThis

httpv://www.youtube.com/watch?v=FMSCJeagRAE

In closing, I’ll share with you one of my most important tactics. I’m always on the lookout for something good to share — it helps establish my thought leadership position. If something is really good, however, I’ll do a blog post FIRST and THEN share that post with others. Yes, it’s important to share but it’s ok to be a little selfish in the process by sharing something from an internet property that you own so that it drives traffic to your homebase, wherever that may be. Questions? Feedback? Leave a comment or use the contact page to reach me…

AGCO

AgWired, the social media voice of the agriculture industry reports that AGCO, one of the world’s largest agricultural equipment manufacturers, is effectively using social media to stimulate sales in a down economy…

AGCO is providing a great example of how to integrate social media and networking into their communications strategy and to learn more about what they’re doing I spoke with Sue Otten, Director, Corporate Communications & Brand Communications Worldwide. In our conversation we talk about why the company has invested in very active social communications channels. Sue says that it’s a great way to “learn” from their customers and target a new demographic too. Source: AgWired » Blog Archives » AGCO Shows How To Go Social

Want to know their secret?

One of the recommendations Sue makes is to not be afraid to get started with social media. She says that there are some great consultants out there who can help you too. I’ll use this opportunity to make a little plug for Todd Lohenry with e1evation, Inc. who has worked with AGCO. Source: AgWired » Blog Archives » AGCO Shows How To Go Social

Their social media effort is powered by e1evation and Envano — straight outta Wisconsin! Using the same free, open source tools that are available to every entrepreneur, AGCO is rocking the ag world using social media. Comment, call or use the contact form to talk about how you, too, can effectively leverage social media for your marketing efforts…

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As a father of 6, parental analogies are always close at hand for me. It’s why I sometimes say that clients are like children in that when you see them take the things you teach them and they make it their own and excel, you can’t help but burst with pride. Recently, the AGCO blog was included in the agriculture feed at Alltop, the internet’s best source for news aggregation, becoming the only Farm Equipment manufacturer to do so…

AGCO’s success should rightly be credited to Jamy Johnson, a budding online community manager and social media practitioner who took the time to embrace the ‘e1evation workflow’ and make it her own. Last month, their blog had over 10,000 visits and it’s rapidly becoming a key factor in lifting the corporate website to new heights in search and traffic rankings as well…

Kudos to Jamy’s manager Sue Otten who had the courage to embrace social media in the ag space before ag social media was cool! If Jamy and Sue can rise to the top using “good, fast, and cheap” social media tools for agriculture, imagine what you can do in your industry!

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“Every businessperson leads a busy life. There are marketing meetings to attend, RFPs to reply to, and client projects to finish. With so much work demanding so much attention, many of us never make the time to keep our business relationships alive, and wish we did: ‘What does he do again?’ ‘Does she still work there?’ ‘Didn’t I know someone at that company?’

Rather than regretting not staying connected, pick some of the twelve ideas below and use them to start conversations with people you’ve met before and want to speak with again.”

You might want to also check out the RainToday series on LinkedIn 101.

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There are few people I know that have leveraged the internet more effectively to build their personal brand than ‘Green Bay Greg‘ Dallaire. The video is one that he shot for a client of mine, Tailwind Flight Center, and it demonstrates the quality of the work he’s doing at ‘365 Things to do in Green Bay’ along with Tony Rouse from MindSeed Labs. If you want to know how to use the internet and social media to build your brand you don’t need to look much farther than Greg Dallaire…

Tamar Weinberg and Garrett Camp
Image by Tamar Weinberg via Flickr

Every year, I spend hundreds, perhaps thousands of hours reading articles on Internet Marketing for my annual Best Internet Marketing Posts blog post. The effort to find these posts, read them thoroughly, identify whether they meet certain criteria, and categorize them takes an incredibly huge toll on me, but at the end of the day, I’ve been proud to provide regular content to my readers. Over the last five years, hundreds of URLs have been carefully collected and selected for inclusion in this post.

The posts for the last five years are:

Each year, this post has gotten bigger and better, and for my 30th birthday, I offered 300 great links that can most certainly act as the only internet marketing schooling you’ll ever need.

If Tamar says this is the best, I’m all in!

Darren Rowse - Photography Blogger Extrodinaire
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Whenever I present on the topic of ‘practical, tactical social media’ organizational leaders usually like what they hear about social media and how to implement it to build their brands online until they hear that in order to achieve maximum results, they’ll have to post a thought every day for at least three months. The response is usually IMNOTAWRITER. If you’re one of those people, read on…

“Have you ever accidentally slammed your hand in a car door? OUCH!

I think that very unpleasant feeling can be compared to how some small business owners feel about blogging. Until very recently, I would never have published anything on the Internet because I have never considered myself a writer.

Well, that all changed when I purchased my small business and suddenly I was forced to start producing content so that I could try to rank in Google, educate customers, and develop my backstory.

However, even though I started producing content, I still suffered from the inferiority complex that can only be associated with IMNOTAWRITER syndrome.

This syndrome, I’ve found, can be deadly to your small business blogging and it can cause countless hours of wasted time and frustration.

Plus, telling yourself, IMNOTAWRITER, is a very easy and convenient excuse not to blog, isn’t it?” Source: How to Blog When You’re Not a Writer

You can go to the source if you want to read more, but what amazes me is the number of organization leaders that have time to write the same emails over and over, but don’t understand how much more efficient they could be and how many more people they could attract by posting the same email content on a blog and then sending the link to the post to their correspondents! Not only would it save them time, but also drive traffic to their sites. Fine, they say, but they don’t want to learn new technology to update their sites. For those people in particular, I allow all the sites I create to be updated via email — a skill which even the most technophobic organizational leader has mastered at this point. Now what’s your excuse? Please comment!

Social Media Landscape
Image by fredcavazza via Flickr

Business owners around the globe are asking themselves whether or not they need a social media manager. However, more and more of them are noticing the popularity of social media, but don’t know how, where, when, or why they should jump on the bandwagon themselves.  They notice their colleagues, peers, friends, children & family have jumped on board, on a more personal level. But, what so many of them fail to see, is that their present and future customers have jumped on for a ride too!

Right now, as you read this, your customers are flying down the road going mach 5 with no end in sight. They’re enjoying themselves too while reading/writing reviews, articles, comments & opinions on your business. They’re chatting amongst themselves (and to the rest of the internet world) about their latest visit, what their experience was, and even how it bugs them that Sally the cashier always seems “nice”, but never says thank you when they are leaving.

Wouldn’t you love the opportunity to be in that cart flying down the road too? Do you want to know what your customers are saying about you? Do you want to be able to effectively converse back with them? Wouldn’t you love to hear, first hand, about their experiences? Wouldn’t it be great to know how they felt about Sally so you could enforce stronger cashier policies?

Go to the source if you’d like to get the 5 reasons: socialmediatoday.com. h/t @tommytrc.

Correcting One Thing at a Time

Corporate athletes have recently (in the last decade) been schooled in the concept of working on strengths and exploiting them to gain leverage in their careers (via such books as Now Discover Your Strengths).  In our early careers, we were likely (at least I was) told to work on our weaknesses. It was a challenge to always be focusing on the negative, to say the least.   Thusly, a strengths-based approach made sense.We know that top athletes have almost always worked on their strengths to the level of exploiting them for extraordinary gains. To be fair, they also work on their weaknesses, but when you look at sports like cycling you see climbers become better climbers, sprinters getting faster and more explosive, time trialists becoming increasing dominant in their discipline and so on.  I think that you get the point. More specifically, great athletes focus on winning at one thing first, and work on weaknesses and secondary strengths after they’ve honed their strength.

via Social Media Breakfast New North | Blog | Winning at One Thing First Correcting One Thing at a Time.

When Dana VanDen Heuvel talks, I take notes. You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more…

What’s Your Killer “Technology”?

The word “technology” is in quotes because I want to expand your view of how it’s used. Businesses that get talked about do something different from other businesses. Being different is such an essential ingredient in marketing a small business.

You must also work, however, to bring that difference to the forefront of all marketing communications by developing tools that promote your point of view and your core difference.

It’s not enough to say that you’re different; you’ve also got to develop tools and materials that illustrate that difference. So in that vein, your technology could be a seven-step approach, a discovery audit, an actual technological product advancement, a coaching process, a set of tools, or proprietary software.

The key is to capture what it is that you do that’s unique and valuable and expand it into something that you can build a great deal of your educational content platform around. Think of this as your organization’s signature tool.

My ‘signature tool’ is the ‘e1evation workflow’ — you can read about here

What companies need to ask when hiring a social-media consultant

Letting an outsider influence your brand’s social-media presence can be a scary thing. You’re giving a consultant or an agency an enormous amount of power over your brand — and probably paying them a pretty penny. You know you need help to make your social-media efforts bear fruit. But how can you be sure you’re bringing in the right person?

At the 2010 BlogWorld Expo, panelists shared their takes on the social-media hiring process. As the panelists — each of whom is no stranger to the process — talked, they returned again and again to three fundamental questions that companies need to have answers to before confidently bringing a consultant or an agency on board.

You can follow the ‘via’ link above to go to the source and read the rest of the article…

Social Media Marketing Bootcamp – Green Bay, December 3

I’m really excited that Dana VanDen Heuvel of MarketingSavant has asked me to join him in team teaching this Social Media Marketing Bootcamp in December. Dana’s brilliant when it comes to social media strategy and I’m not so bad at practical, tactical social media tools…

Nearly every local business can benefit from social media in their marketing, but most courses and books only tell you why and don’t show you “how to.” The Social Media Boot Camp for Local Business will teach you the why, the how-to and the practical, tactical things you can do to make social media work for your business. You’ll complete the course with complete command of the latest social media marketing tools and know how to deploy them in your business.

Folks who attend will get alot in a very condensed timeframe and if I weren’t presenting, I’d be the first to sign up…

You can follow the via link to sign up via EventBrite. Here’s the outline for the course…

Social Media Bootcamp – Workshop Agenda http://d1.scribdassets.com/ScribdViewer.swf

Social Networks: Going Public or Keeping Private?

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Everything you do online is “putting it out there”—that is, putting yourself out there. And when it comes to using Twitter, Facebook, LinkedIn, YouTube, and other social networks, everybody’s got an opinion on best practices—how far out there you should put yourself.

In my experience as a marketing strategist and owner of a full-service marketing firm, I’ve come to realize that just how much of your personality type and specific goals you reveal can make or break your networking success. The world of social media is disorderly and unpredictable, so knowing yourself—and managing your privacy settings and usage accordingly—leads not only your success but to your personal comfort level.

Social media is still in its infancy, but three types of user personality are emerging. There’s no right style when it comes to social-media participation, or a right level of privacy. But consider your goals and your personality type. Which social-media type describes you?

You can follow the ‘via’ link above to go to the source and read the rest of the article…

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