Tag: Location-based

Image representing Facebook as depicted in Cru...
Image via CrunchBase

If you’re a business owner and you’ve heard the recent news about Facebook’s attention-grabbing new feature for location-sharing and checkins, you’re probably itching to find out what Facebook Places can do for your business and how it can help you reach out to would-be customers and loyal regulars in your community.

While Facebook isn’t ready to announce any special brand-platform relationships or tie-ins just yet, one Facebook ad exec told us that the company does have plans to integrate Places with its larger marketing offerings for SMBs. The best thing a business owner can do to prepare for those offerings is get familiar with the ins and outs of Facebook and location marketing now.

Here are a few pointers for how SMBs can use Facebook Places and other marketing tools starting today.

via mashable.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to dig a little deeper…

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Because Forrester has some interesting data to support it…

“While only 4 percent of US online adults have ever used a location-based service, like popular check in app Foursquare, data from research firm Forrester shows that young adult males with college degrees appear to be the main user group.

In addition to being the main user group, the group may also be heavy online influencers as 38% of them claim that their networks ask them for their opinion before making a purchase decision. It would be interesting to know what types of products their networks ask them about before a purchase. Most likely, it’s probably electronics.

Finally, the data shows that the group may also be heavy mobile researchers, meaning that they are more likely to search for information on products or services as well as look up ratings and reviews. If the user group is constantly checking in to locations, then they are probably also using their smartphones…” Source: Forrester reveals who uses location-based services the most | VentureBeat

While the Pew Internet Study reports that only 4% of smartphone users are ‘checking in’ — it’s a pretty awesome and influential 4%. Wouldn’t you agree?

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Deals. They are everywhere these days. With our economy in a serious recession, consumers are laser-focused on getting the most for their money and EVERYONE loves a great deal.

With the advent of location-based applications like Foursquare and Facebook Places, deals are becoming more relevant than ever before. The ability to geo-target a consumer walking into your store or down your block is a marketing first so it’s not surprising that many platform developers are jumping on the ‘location-based’ bandwagon.

All the hype surrounding these new tools makes it difficult for  business owners to make informed decisions about where to put their efforts. So let’s examine the facts and compare some of the more popular applications side by side.

via socialfresh.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more…

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In 2010, businesses learned location-based services could help them build and retain foot traffic, potentially increasing sales through what amounts to free advertising.

Foursquare, Yelp and Gowalla led the push and Twitter and Facebook soon followed suit, adding features for users to reveal their whereabouts in exchange for deals or notoriety.

This year, more of those businesses are predicted to take advantage of geo-targeted data to revamp their marketing strategies by either taking cues from those social networks or directly using them.

“I really see the value of location-based services in gathering data to drive mass customization of your message and marketing efforts,” said Grant Powell, CEO of POM8, a digital marketing agency that has worked on social media projects for food brand Kraft and Grammy award-winning singer Alicia Keys.

“I believe that every business should leverage location data to refine their marketing efforts,” Powell told BusinessNewsDaily.

via businessnewsdaily.com

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Google Reader Logo
Image by Casual Chin via Flickr

…to STOP using Google Reader? $25,000 wouldn’t cut it for internet maven Louis Gray…

“Information is power – and the ability to take in more information more quickly than anybody else, all in one place, is an incredible power. The Web has been built to enable all of us to share and distribute information quickly, through new posts and links.

Tools like RSS (Real Simple Syndication) let us pass information from one site to another, letting you get updates in a single location – be it to your favorite blog posts, your favorite news and sport sites, or simply updates from friends’ videos on YouTube and updates on Flickr. RSS Readers capture updates from all these RSS feeds in one application or on one Web site. In my opinion, the very best RSS reader is Google Reader. It has become such a mainstay of my online activity that I’ve determined its value to me is easily in the tens of thousands of dollars per year.” Source: louisgray.com: Why I Wouldn’t Accept $25k To Stop Using Google Reader

If I were you, I’d go to the source on this one and read the rest of this great post! And btw, if you missed my free online Google Reader class last week, contact me and I’ll send you a link to the recorded session…

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Two of my favorite points from the author?

“Small town people are carrying smartphones, playing location based games, and using Facebook even while out of the house. Visitors and travelers are using Google Local to find businesses in even the smallest of towns. Travelers and locals review small town businesses on sites like Yelp and Urban Spoon. All of this is happening now. Smart small town businesses are taking advantage of this, and 2011 should see more businesses in small towns offering coupons and deals through the established players like Google and Facebook. Mobile-friendly information and QR Codes will pop up, even in remote locations.” and “The wave of global outsourcing may have crested, and small town business can benefit by capturing more of these jobs through ruralsourcing. Rural service firms claim a number of advantages over global firms: shorter supply chains, better data security, intellectual property protection, cultural compatibility, and convenient time zones. Costs are lower than traditional urban firms, reflecting the lower rural cost of living. Those small town companies capable of partnering with large corporate clients stand to gain new business throughout 2011.” Go to the source to read the article: smallbiztrends.com

Smart rural economic development corporations, government leaders and business owners will pay heed and e1evation, llc can help navigate the technology issues. ‘Connect with me’ to discuss how this applies to your organization…

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At least 3 reasons why I’m not Buzzing with enthusiasm

Image representing Google Reader as depicted i...
Image via CrunchBase

At least two people in the Googleverse are underwhelmed with Buzz; me and internet maven Richard Scoble. Scoble bats first…

“Together with a lot of web workers, I depend on being able to skim through information sources quickly. Services like Google Reader are well-optimized for doing this, especially in List mode. (To turn on List mode, from the “All Items” view, click on “Show: List” in the blue bar at the top right of the screen.)

The List views in Gmail and Google Reader make it easy to look at the subjects of posts, and scroll through them quickly. Google Buzz, unfortunately, uses the threaded conversation approach of Google Wave, but without the tools for controlling what appears on the screen that Wave has.

I hope that the limitations of Google Buzz’s interface are just growing pains. Maybe the designers of Buzz didn’t anticipate that some posts would generate hundreds of comments. So let’s hope that they’ll give us the tools to use the service efficiently, or, as one commenter suggests, Google Buzz users might give up on it before it’s a week old.” Source: Google Buzz: Not Efficient? – WebWorkerDaily

On his own blog, Scoble goes on to say…

“OK, now I’ve had a bit of time to play with Google Buzz and everywhere I look I see a badly-executed copy of FriendFeed.

With two important exceptions:

1. Google Buzz actually has a lot of users and much better information flowing through its veins. There’s a reason that FriendFeed doesn’t have many users: it has some very anti-user features that retard user adoption (back when I was excited about FriendFeed I kept hoping that FriendFeed was going to fix some of their issues).
2. It has pretty nice location features built in, especially if you use Google Maps on Android.” Source: Google Buzz copied FriendFeed’s worst features, why?

If you want to read the rest of his rant, go to the source. Here’s my random list of pet peeves…

  • I don’t even like to get electronic newsletters because they’re a distraction; email is for email and needs to be segmented from social media…
  • Information comes into Buzz, but it can’t get out; no rss output for the things I want to share
  • Insufficient keyboard shortcuts; what happened to e for email like Reader? Google Reader is perfect for my needs — Buzz is like a fly droning around my head while I’m trying to concentrate…

What do you think?

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Social Media Productivity – 13 Tips to Maximize Your Time

It’s pretty common knowledge that implementing an effective social media strategy takes time. That makes tips on how to maximize your social media productivity, such as those shared by Todd Schnick, co-founder of #Innochat, on his strategy for allocating your time very valuable. Todd’s recommendation was to divide your social media participation time into thirds, with 1/3 of your time within each category:

  • Observing / listening in others’ social media outlets
  • Participating in others’ outlets through commenting, guest blogging, etc.
  • Creating content and being active within your own outlets

Ever since Todd shared that concept in early 2009, his social media productivity strategy has been front and center in my mind (and ensconced in my social media strategy presentations). The truth is I rarely come close to this balanced approach since creating Brainzooming content definitely represents the majority of my time.

One way of improving your time allocation though is by investing your effort in activities which contribute to more than one of these categories. The following list includes some of the multi-category approaches I have tried.

via brainzooming.com

You’ll have to follow the ‘via’ link to get the 13 tips…

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Six Social Media Trends For 2011

It was a banner year for social media growth and adoption. We witnessed Facebook overtake Google in most weekly site traffic, while some surveys reported nearly 95% of companies using LinkedIn to help in recruiting efforts. In my outlook for last year, I cited that mobile would become a lifeline to those looking for their social media fixes, and indeed the use of social media through mobile devices increased in the triple digits.

I also outlined how “social media would look less social” or more accurately exclusive, and indeed, we’ve seen the re-launch of Facebook groups, which focus on niche interactivity, and more recently, the emergence of Path, billed as “the social network for intimate friends” which limits your network to only 50 people. The past year also saw some brands go full throttle on Foursquare’s game-like geo-location platform, attempting to reward mayors and creating custom badges for the network’s power users.

In other areas, such as social media policy, I was less accurate. Conversations around the topic did begin to take place, But a global survey indicated that only 29 percent of companies even have a social media policy. That’s not as high as I expected.

via darmano.typepad.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d get the 6 trends…

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7+ Tools for Turning the Tide

I had the honor yesterday of team teaching a social media ‘bootcamp’ with super smart social media guy Dana VanDen Heuvel [I know! Why was I team teaching with him?!]. Apparently Dana finds some value in my ‘practical, tactical’ approach to social media implementation so he asked me to share it with the class…

Me? I think people who believe that social media marketing could be valuable for their business are immediately faced with the question of ‘how do I add social media to my overflowing plate and still get home for supper?’. If that’s true then we need a simple toolbox to help us go from being overwhelmed by data to effectively managing and producing it. This is my current thinking about the ‘7+ Tools for Turning the Tide’ [the plus is for retail destinations that would also benefit from location-based social media]…

http://www.mindmeister.com/maps/public_map_shell/71029957/7-top-tools-for-turning-the-infotide?width=550&height=400&zoom=1&live_update=1

Before you tweet back that this is way oversimplified, remember where most aspiring thought leaders are at! That’s why I use three maxims to guide my choice of tools:

  • “Things must be made as simple as possible but no simpler.” Albert Einstein
  • “Never use two tools where one will do.” Paraphrase of Thomas Jefferson
  • “The tools must be ‘good, fast and cheap’, completely cross platform, and available anywhere/anytime [which means they are web and mobile based].” Todd Lohenry

This mindmap is a revision of my now ‘world famous’ series ‘The Top 10 Tools for Tightening your Tribe‘ — the missing technology toolkit for Seth Godin’s book ‘Tribes‘. You’ll see that some of the tools have changed [I’ve moved to Chrome from Firefox, for example] but the principles are enduring and many tools have stood the test of time over the past year — a lifetime in the social media space…

Questions? Feedback? Comment, call or use the contact form to connect so we can talk about how this applies to your business…

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4% of online Americans use location-based services

In its first report on the use of “geosocial” or location-based services, the Pew Research Center’s Internet & American Life project finds that 4% of online adults use a service such as Foursquare or Gowalla that allows them to share their location with friends and to find others who are nearby. On any given day, 1% of internet users are using these services.

Location-based services such as Foursquare and Gowalla use internet-connected mobile devices’ geolocation capabilities to let users notify others of their locations by “checking in” to that location. Location-based services often run on stand-alone software applications, or “apps,” on most major GPS-enabled smartphones or other devices.

via pewinternet.org

But which 4% — are they key influencers or just geeks & weirdos or both? Follow the ‘via’ link to find out…

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Is Email the New Front in the Facebook/Google War?

Earlier this week, Facebook released its Social Inbox and set off a flurry of press about the perseverance of email and the epic battle between Google and Facebook. But this isn’t only about email, nor is the fight really between Google and Facebook (and others in the social web), because the relationships users have with each is vastly different (and fairly complimentary).

The rise of the social web (which in the interests of space I’ll simply call the Facebook Camp, but includes socially minded upstarts like LinkedIn, Twitter or Zynga) has encouraged most of us to pour all sorts of interesting data into the Internet, including our music preferences, our relationships, our likes and dislikes, our locations, etc. Facebook has done the best job of collecting this data from us. Of course, both Google and Facebook have amazing core assets when it comes to data about us. Google has leveraged amazing infrastructure assets to build productivity enhancing-applications I can no longer live without, such as Gmail, Search, Sites, Android, Maps, etc.

Monday’s announcement from Facebook that it’s entering the messaging space seemed one of the first head-on moves against my so-called Google Camp (which includes other large tech companies consumers rely on every day such as Yahoo, Apple and Microsoft). It quickly reignited deeply held opinions from my peers, many of whom worry about Facebook and all it knows about us. Not me. Some are convinced that, with their new messaging platform, Facebook has everything it needs to finalize world domination. Not me. But it appears the world wants a fight, and both camps seem ready to go.

Is there really a fight here? Of course, both camps want badly to control my identity. But there’s the problem. I don’t have “an” identity. I have many identities, and I like it that way.

via gigaom.com

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Now Cheryl Cole Fans Can Check-In To Billboards

L'Oreal Elnett, now promoted by Cheryl Cole
Image by shahid1618 via Flickr

Brands have moved quickly to incorporate Facebook Places into their advertising strategy, with the latest campaign urging people to “check-in” to billboards across the UK for singer Cheryl Cole.

TechCrunch reports that the campaign, designed by media agency MediaCom and Polydor Records, gives fans a chance to win two free tickets (plus travel and hotel) to one of her X Factor shows.

There has long been an alliance between mobile and outdoor in the advertising world. For several years many advertising posters and billboards have been built with QR codes or Bluetooth receptors to enable consumers to download more information. Location check-in is a natural evolution, as smart phones becoming increasingly widespread. The Cheryl Cole billboards are among the first for Facebook Places, but a similar concept was used earlier in the summer when Gowalla users were invited to “check-in” to a giant billboard for the New Jersey Nets in New York City.

Other innovative uses of Facebook Places since its launch in August include a marketing campaign for the University of Kentucky, singer James Blunt using Places check-ins to reward concert goers with free music downloads, and a scavenger hunt in San Francisco for Giants baseball player Tim Lincecum.

via allfacebook.com
Hmmm. Billboards and social media. Interesting combo…
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Pew: 4% Of Americans Use Location Services

via techcrunch.com

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The Future of Local Commerce = Facebook + Foursquare + Yelp + Groupon [+ Outdoor]

Image representing Foursquare Solutions as dep...
Image via CrunchBase

Buy local? It’s more than just a tagline but if you want more than your fair share of drive by business, you have to consider what these tools can do for you…

“There’s been much hype, crazy valuations, and overall market excitement about businesses that promise to unleash the power of the social graph, location, recommendations and group buying. Facebook’s latest valuation according to SecondMarket is now about $30 billion, Foursquare raised $20 million at a post-money valuation of $115 million while still at a pre-revenue stage, Yelp, short of selling for $550 million to Google, raised over $25 million at an undisclosed but very high valuation, and finally Groupon raised $135 million at a whopping $1.35 billion valuation. So besides their huge success with the investment community, and their users, what do these companies have in common, and what does all this have to do with disrupting Local Commerce?” Source: The Future of Local Commerce = Facebook + Foursquare + Yelp + Groupon

imho, you if you want maximum impact, you also have to consider what these tools will do for you when combined with old media like outdoor advertising as well, but not everyone has the ability to help you integrate outdoor like e1evation does…

What do each of these tools do? Here’s your primer and why you should care…

“Let’s focus on the main function each of these different startups provide to understand how bringing them together will ultimately disrupt multiple trillion dollar industries:

  • Facebook: provides the Social Graph, which is fast becoming a utility. Through its open platform, and APIs, we share more about our lives and our interactions online and on mobile every day.
  • Foursquare and Gowalla: provide location services and check-ins, along with game mechanics that motivate users to unlock badges, earn mayorships, and get discounts at local stores in the process.
  • Yelp: provides crowdsourced reviews of local businesses. Now also provides check-ins, and offers.
  • Groupon: provides discounted offers against a promise to increase sales and bring in brand new customers to local businesses.

The interesting thing here is that there’s a lot of overlap between the features offered by these companies. Recently, Facebook launched Places, a mobile geo-location service that mimics Foursquare local check-ins. Yelp also added check-ins, and recently rolled out Yelp Deals, a Groupon clone.” Source: The Future of Local Commerce = Facebook + Foursquare + Yelp + Groupon

My advice? Find someone who can help you get launched and get moving, but I’m in that business so what would you expect me to say? Really! Comment, call or use the contact form to connect so we can talk about how this applies to your business…

via ScribeFire
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49% of Small Business Owners use a Smartphone

“Over the past few years, it seems that a few mobile devices — laptops, Bluetooth headsets, and increasingly, smartphones — have become ubiquitous among business people. The days of the pager are gone. Small business owners seem to be outpacing the rest of America in smartphone adoption, according to a recent survey of nearly 10,000 small business owners. While only 17% of Americans own smartphones, according to a recent Forrester study, a whopping 49% of small business owners are reported to own smartphones. Of those smartphone owners, 35% own BlackBerrys, 33% own iPhones, 25% own Androids and 7% own Windows Mobile devices. While the study didn’t include a comprehensive look at how small business owners are using their smartphones, we suspect that merchants are turning to mobile devices to stay on top of everyday business needs through e-mail, scheduling and calls. We’ve heard success stories from business owners who also tweet on the go, see the importance of location-based services, and are investing in mobile advertising.

If you’re a small business owner looking for a smartphone, don’t fall victim to the hype — know why you’re doing what you’re doing and make a smart decision. Here’s my perspective on selecting a smartphone…

#1. In many ways, the cellular provider you pick is more important than the phone you use in many cases. If you live in a large metropolitan area, this is kind of a non-issue but most Americans live in non-metropolitan or rural areas. An iPhone is worthless where I live because AT&T is worthless where I live. Before you select a smartphone, review the coverage areas of the network you intend to use and make sure coverage is good in all the areas where you do business and live…

#2. Having selected a network, the services you use should dictate the phone operating system you select. imho, all small business owners should select Google Apps for their business. Period. The Android phone operating system is developed by Google and optimized for Google Apps. BlackBerrys, iPhones, and Windows Mobile devices can all benefit from Google Apps but Android works best. My advice is that small business owners use Google Apps with the most powerful Android phone available from their carrier. Get the best phone you can afford…

#3. Having selected a carrier and a phone, find a rep at your cellular provider who has a clue. You may laugh, but finding a good rep can be a bit like Diogenes searching for an honest man. For me, my carrier is Sprint, my phone is an HTC Evo, and my rep is Cindy Otley at the Oneida Street store in Green Bay. For me, Cindy IS Sprint and she is a primary factor in my decision to stay with that carrier. She’s smart; she knows her company, their policies and the options they offer and she’ll work hard to help you select the plan and phone that will work best for you. I don’t make a move with Sprint these days without talking with Cindy. YOU need a rep like her, especially if you’re not sure about #1 and #2…

There was one more juicy tidbit in the post…

While only 12% of respondents said that they currently market their businesses through mobile — via mobile ads and apps, for example — other reports point towards an upward trend in mobile advertising budgets. In fact, spending on mobile advertising is set to grow nearly 50% to top $1 billion in 2011, according to eMarketer.” Source: 49% of Small Business Owners Use Smartphones [STATS]

More about that later…

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Location-based Services: The Hottest Segment in Social Media

Welcome to the world of location-based services. These applications are changing the way people experience everyday activities like shopping, eating, traveling, watching a movie or taking a picture.

Location-based services check-ins mapped

Location-based service strategies include any application that has the ability to share an individual’s physical location, in real-time, with his or her online social networks. Users are rewarded with badges, stickers or points — satisfying the need for self-accomplishment. Users can also be rewarded for their activity by companies and brands leveraging these services as another element of their marketing strategy. Among the most popular location-based services are foursquare, Gowalla and Yelp Check-ins. Add Facebook Places to the location buffet as well.

via socialmediatoday.com

Follow the ‘via’ link if you’d like to read the rest of the author’s perspective…

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5 Important New Trends in Location

via mashable.com

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Restaurant social media and word of mouth

via flickr.com

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more. Comment, call or use the contact form to discuss how this applies to your business…

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Think ‘location’ -based social media is silly?

A couple of weeks ago, I was at our local frozen custard store and I told the girl behind the counter that I was the ‘mayor’ of said store in Foursquare. I asked if there was any benefit to this elevated status. Here response? WHATEVER as only a teenage girl can deliver it. Vendors need to think different…

“With so many brands trying their hand at location-based marketing campaigns, one has to wonder: is Foursquare really effective as a platform for bringing in new business? McDonald’s seems to think so; the company’s head of social media Rick Wion recently spoke of the fast food giant’s big wins from a spring pilot program using Foursquare.

At the Mobile Social Communications conference yesterday, Wion shared that McDonald’s was able to increase foot traffic to stores by 33% in one day with a little Foursquare (Foursquare) ingenuity. McDonald’s total cost for the successful campaign was a measly $1,000.

Econsultanty reports that McDonald’s, with Wion driving campaign direction and strategy, opted to try and take advantage of Foursquare Day (4/16) to bring in more business. The company used 100 randomly awarded $5 and $10 giftcards as checkin bait to lure in potential diners. The bait also worked to attract the media’s attention and resulted in more than 50 articles covering McDonald’s Foursquare special.

The campaign worked in both digital and real world capacities. Patrons flocked to McDonald’s restaurants for the chance to win giftcards in exchange for checkins, and 600,000 online denizens opted to follow and fan the brand on social media sites.

“I was able to go to some of our marketing people — some of whom had never heard of Foursquare — and say, ‘Guess what. With this one little effort, we were able to get a 33% increase in foot traffic to the stores’,” Wion explained to conference attendees.” Source: McDonald’s Foursquare Day Campaign Brought in 33% More Foot Traffic

Comment, call or use the contact form to discuss how this applies to your business…

via ScribeFire
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