John Jantsch
Image via Wikipedia

John Jantsch recently wrote on the topic of “Profiting from other people’s content”. He says…

“Don’t be alarmed by that title — I’m not talking about stealing content for gain, I’m talking about adding the filtering and aggregating of content to your content consumption, creation and sharing routine.

Pretty much everyone has bought into the idea that they need to produce lots of valuable content in order to build the trust and search engine eyes of today’s online prospect. One way to supplement your content strategy while still providing lots of value, is to get good at finding and filtering other people’s content that your prospects and customers will find useful as well. (Done right, the other people will thank you for giving a wider audience to their content).

It should go without saying that giving credit to the original source and full attribution to the author when appropriate is a must.” Source: Profiting From Other People’s Content | Small Business Marketing Blog from Duct Tape Marketing

John talks about his “consumption, creation and sharing routine” — my mantra is ‘listen, publish, promote’ which is a little more elegant in my book but we’re both trying to say the same thing and use an alliteration in the process. If I were John, I might go for ‘consume, create, communicate‘ — in fact, I might start using that instead. Either way, the point is that gathering good content effectively and commenting on it is a great way to build your personal brand. I’ve been using this strategy for years — most recently, I amped it up by using Posterous [another tool that John advocates] and saving more content directly to my blog instead of shared bookmarks as I used to do. Here are the results:

I think the results are really quite good for an ‘army of one’, don’t you? I do all my ‘creation and communication’ as a result of my daily ‘consumption’ — because my system is easy to implement and use, I work it frequently. I call quoting other sites ‘curation’ and my rare original thoughts ‘creation’. The curation works to draw people to my creation. Does it work? You betcha [you’re reading this, aren’t you?]. The average person drawn into my blog through effective communication reads 3.3 pages and spends 2:52 minutes on the site, while only 4.75% ‘bounce’ to another site. Over 71% are new visitors…

Jantsch goes on to give three tactical implementations of his ‘profiting from content’ suggestion. They are…

Make yourself a better resource

Creating a habit of filtering content related to your industry, products, competitors and customers will make you better at what you do, allow you to keep up with trends and give you data to help you build deeper relationships with customers.

Share content to draw attention

Pointing out useful resources and good finds is a great way to build your social media and blog followings. Consistently sharing relevant links and sharing them on Twitter is a strategy that many find helps them be seen as follow worthy. Creating a once a week blog post roundup of good stuff is a great way to add content and keep readers engaged.

Filter personalized content

A more advanced strategy is to use your filter skills to create your own industry research briefs. If you specialize in several market niches you can create laser specific new pages and email newsletter roundups that feature the best of what you find each week. You can even use RSS technology to deliver dynamically changing web content password protected for your best clients.” Source: Profiting From Other People’s Content | Small Business Marketing Blog from Duct Tape Marketing

Clearly, John and I share a lot of the same ‘common sense’. He goes on to list 10 different resources [you can follow the link] you can use as tools to find other people’s content. One of them — Kurrently — is one I’ll have to add to my toolkit. For me, however, this is where we part ways. My paradigm is “Google Reader is the answer. Now what is the question?“.

I use Google Reader like a tactical nuke. It’s the one tool I use to manage the ‘rest of the internet’ and I use it like a virtual newspaper or better yet, news bureau, where I manage hundreds of little newsbots that do my news aggregation for me. I have 5 great ways to get relevant content into Google Reader and they include most of John’s 10 tools — it’s just that in my book, Google Reader is the one tool that rules them all. It really is the driver in my ‘e1evation workflow’ outlined below. Either you get it and you can use it or I can help you implement it but the point is that if you have a brand and you want to build it online, we can help…

Facebook, Inc.
Image via Wikipedia

A recent study by Business.com said that 83% of respondents said that Facebook is their favorite social media tool for reaching customers and no wonder — when Facebook recently passed 350 million members after gaining 250 million members since August 2008 [yes, that’s right — the Facebook ‘nation’ is larger than the United States and growing at an incredible rate] it became clear that if someone was online, you’d probably find them in Facebook…

Yet, as a social media consultant I see so much confusion around the topic of personal profiles, groups, and [fan]pages that I thought it might be time to share THE single best post I’ve found on the topic and share some of the practical experience I’ve gained over the past year working extensively with people and brands in Facebook. I agree with internet marketing expert Dan Zarella when he says “If I could give you only one piece of Facebook marketing advice, it would be: People have profiles. Brands have pages.” He goes on to say…

Social networking profiles represent people. From your Facebook profile, you declare personal relationships, grow your network by manually accepting friend requests, and discover other people in your network to add as friends. Your Facebook profile includes facts about you including your favorite movies, what schools you went to, and your favorite quotes.

Your brand isn’t a person. It doesn’t have a favorite quote or book. You can’t friend a brand, and it certainly can’t friend you back. Brands don’t have friends. Brands have fans. Fans have discussions about your brands, share news about them, and share information about your brands with others.” Source: On Facebook, People Have Profiles, Brands Have Pages.

Here’s the part where it really gets good…

“Profiles are for People. At this point in Facebook’s community’s development, you do not want to keep a profile if you are a brand. Keeping a brand profile is a surefire way to come across as totally out-of-touch. And worse, even if you were to pull off a successful corporate profile, Facebook has been known to suspend profiles for “too much marketing activity.”

Groups are for People. Groups really aren’t suitable for a serious marketing effort. They originally were created as a place for like-minded people to communicate outside of their immediate network and never were intended for brand use. There is very little time and energy required to make one and consequently, users do not value them as much as pages. How many I-lost-my-cellphone-so-I-need-all-your-numbers-again groups have you been invited to?

Pages are for Brands. After setting up a page for your brand on Facebook, use applications to pull in content from your blog and Twitter account (you do have those too right?) to keep your page full of fresh, frequently updated information. Resist the urge to turn your page into a watered-down version of your website. Include some offers, media or conversation on Facebook that does not appear anywhere else. Retail brands like Victoria’s Secret are especially talented at this. I recommend viewing their Victoria’s Secret Pink Facebook page and see how their brand interacts with fans.” Source: On Facebook, People Have Profiles, Brands Have Pages.

Hopefully, that clears everything up from a strategy perspective. Now, a few of my favorite tactics for those who have read this far…

The phrase ‘fan page’ is a misnomer and needs to be addressed. Facebook calls them PAGES, plain and simple, but people refer to them as ‘fan pages’ because they have to ‘become a fan’ to interact with the brand — the correct terminology, however, is ‘page‘. Frequently, when working with someone who wants to become a thought leader, I’ll get a statement like “Well, I’m just a _______ [business owner, politician, teacher, etc. – insert thought leadership role here] — I don’t have any fans. My advice to you? Get over it! Why? Because if you are attempting to create any kind of thought leadership position that evokes a response from people, you have become a brand and brands have fans. When Facebook gives you the ability to build a page [which is really a free mini-website] in the middle of the biggest social media group in the universe, they’re doing you a huge favor!

I recently spoke to a LinkedIn group in Green Bay on the topic of “Facebook for Fun and Profit”. At the time, I advocated using a Facebook primarily as an outpost for your website in order to draw people in. Good strategy, yes, but here’s the part I missed: a Facebook page may be all the website an entrepreneur or organization needs in the beginning! Why? Try these reasons…

  • Facebook pages are indexed by Google so the content is searchable; group pages are also searchable, but many Facebook application such as Social RSS only work with Pages, not groups — groups are not good tools for BRANDS
  • Facebook pages are visible to non-Facebook members [they just can’t become fans or interact with the brand or other fans if they are not a member]
  • You can assign your own url to a Facebook page; see http://e1evation.org
  • Facebook page urls can be modified to something more manageable and referenceable to the outside world; see http://facebook.com/skittles. You cannot do this with groups.
  • Facebook pages are highly customizable; see http://facebook.com/victoriassecret. You cannot do this with groups.

As I read back over the five bullet points, it occurs to me that the primary value of groups is for INTERNAL communications within an organization while pages are EXTERNAL. I think that about sums it up but if you’re still confused, leave a comment or contact me and we’ll get you straightened out!

Reblog this post [with Zemanta]
Image representing LinkedIn as depicted in Cru...
Image via CrunchBase

Boasting 90 million users, LinkedIn is one of the social media titans. For business professionals, it has become an essential tool for staying connected to their business network.

But for companies, there’s been little reason to pay attention to their presence there. LinkedIn has been about individuals, not organizations. LinkedIn Companies existed, but offered little in the way of functionality. That has now changed.

In November, LinkedIn quietly introduced an upgrade to LinkedIn Companies that makes it both a critical and powerful tool for managing your company’s digital presence (especially if you market B2B).

Here’s a primer to help you plan and make the most of some of the powerful new features on LinkedIn Companies.

Follow the ‘via’ link if you’d like to know more…

Image representing LinkedIn as depicted in Cru...
Image via CrunchBase

“Every businessperson leads a busy life. There are marketing meetings to attend, RFPs to reply to, and client projects to finish. With so much work demanding so much attention, many of us never make the time to keep our business relationships alive, and wish we did: ‘What does he do again?’ ‘Does she still work there?’ ‘Didn’t I know someone at that company?’

Rather than regretting not staying connected, pick some of the twelve ideas below and use them to start conversations with people you’ve met before and want to speak with again.”

You might want to also check out the RainToday series on LinkedIn 101.

Reblog this post [with Zemanta]

How to Setup a Facebook Page for your Business, Organization or Church

I’m doing a training session next week at NWTC on ‘Facebook for Fun and Profit’. Unfortunately, it’s all filled up — for those of you interested in the topic that won’t be able to make it, this may help…

Posted via web from e1evation, llc

A Tale of Three Websites

Here’s a case study — unscientific as it may be — about 3 websites. One is 12 years old, one 7 years old, the other was launched a little over two months ago. The first belongs to radio station WORQ, the second belongs to WTAQ, the third also belongs to WORQ — both stations serve the Northeast Wisconsin market. All three sites serve a similar demographic, although the WORQ properties have an added ‘spiritual element’ that WTAQ does not have…

Here are the Alexa snapshots for each of the websites…

Here’s what I find interesting. WTAQ has the highest traffic rank as well they should — they are a large and successful part of Midwest Communications and they are the local outlet for Rush Limbaugh, Sean Hannity and my good friend Jerry Bader, who regularly outperforms them both in the Arbitron ratings. I don’t know what the budget was for the recent overhaul of the website, but it has yielded them great results in the Alexa rankings — until the ‘total beauty makeover’, WTAQ’s site was ranked in the top 5 million or so. Today they rank at 173,161.

WORQ’s website has been up almost since the dawn of the internet — 5 years longer than WTAQ and their Alexa ranking is a respectable 410,018. Not bad considering they are a Christian radio station that runs on donations. Their developer, Virtualtech, is doing a nice job for them and the station leverages the website well. I do not know the budget for the site…

Now for the upstart ‘Standupforthetruth.com‘. The site was launched two months ago as a companion site to a program called ‘Stand up for the Truth’ which airs M-F, for one hour at 9 CDT [listen here, either online or via podcast]. The show was launched December 6 and the site had a hard launch just 5 days before that. Here’s what I find noteworthy: Standupforthetruth.com is closing in on WTAQ’s Alexa rankings at 175,558 and should pass them up this week on their current trajectory. Pretty impressive considering the total budget for technology and training was less than $1,250!

In the spirit of full disclosure, I developed the social media hub for Stand Up for the Truth. The technologies implemented are all what I refer to as “good, fast, and cheap” free, open source tools:

  • Gmail
  • Google Reader + Feedly
  • Chrome + Shareaholic
  • Posterous
  • Facebook Page
  • Twitter
  • LinkedIn
  • MailChimp

All these “good, fast, and cheap” technologies are rolled up in the ‘e1evation workflow‘ — a ‘thought leadership’ methodology that produces great results online. Program host and station General Manager Mike LeMay has been trained in the ‘art’ of ‘consume, create, communicate’ and has done quite well considering he is an admitted technology neophyte. He would be the first to admit that program co-host Amy Spreeman and Hopenet360 director Jeff Strommen have been tremendous assets on the project, but he has come a long way himself demonstrating that the ‘e1evation workflow’ is truly ‘Mike-proof’!

There’s a fine line between blowing your own horn and sharing a story and I hope I haven’t crossed it here. I do believe, however, that it’s a sad dog that can’t wag it’s own tail from time to time. I don’t take credit for Mike’s great thinking, but he has confirmed again that the ‘e1evation workflow’ may be the shortest path to thought leadership on the internet. Mike perspective? “This just shows how hungry some Christians are for Truth. Lord willing He will be glorified as we move forward.” Ouch. I’m humbled — so much for my dog’s tail. I’ll put it between my legs where it belongs…

Bottom line? You don’t need to spend a lot of money to get your point across on the online — a ‘little guy’ like Mike bringing in the same traffic as a ‘big guy’ like Jerry Bader in such a short period of time and with so little money spent is an internet marketing success story of ‘David and Goliath’ proportions. Comment, call or use the contact form to connect so we can talk about how this applies to your business…

Five Key Ingredients for a Successful Corporate Blog

Posterous Logo
Image via Wikipedia

So what are the keys to a successful corporate blog? Here are five tips:

1. Content that provides insight, perspective and information. At its core, a corporate blog has to give its readers information they can use to increase their knowledge, learn new things or receive insight.

2. It has need to be well written. A blog with spelling and grammatical mistakes reflects badly on the person writing it and their employer. As well, a blog posts need to have good flow and provide an engaging narrative that makes it easy to read.

This is particularly important given many people scan content online as opposed to reading it. This is why a good headline so important to capture someone’s attention.

3. Posts have to happen on a regular basis. It could be one, two or five posts/week. Whatever the editorial plan, it needs to be consistent to establish expectations within the company and among the blog’s readers.

The worse thing a company can do is post four or five times a week for a few weeks, and then once a week or not at all afterward. When the audience doesn’t know what to expect, they start to drift away.

4. It can’t operate as a standalone entity. There are two angles to this advice. One, a blog needs to be supported and nurtured within a company. It needs to be actively promoted within communications, marketing and sales collateral, business cards, letterhead and email signatures.

It should also be promoted on social media services such as Twitter, Facebook and LinkedIn. A blog needs to be seen as an integral part of a company’s brand and identity as opposed to be left alone to its own devices.

Second, a corporate blog needs to be integrated into the blogosphere and the blogging community. The people writing a blog need to be reading and commenting on other blogs. You can’t write a blog in isolation otherwise there are no connections with the “outside” world.

5. It needs to look good and have a user-friendly design. As much as a company will spend time and money to create a good Web site, its blog also need to be functional and attractive. In many senses, it is a public marketing vehicle that reflects a company’s brand, culture and approach to business.

A good blog should follow best practices by including things such as an RSS feed (both through an RSS reader and via e-mail), information about the writers, the ability to leave comments, links to social media services, and links to other corporate resources.

This quote is a little longer than the content I normally curate, but it’s such good stuff, I grabbed almost the whole post for you…

6 Easy Ways to Get More Visitors to Your Blog

Image representing HubSpot as depicted in Crun...
Image via CrunchBase

A blog is an important asset to any business. It allows you to gain visibility as a thought leader, engages your audience in conversation, and acts as link bait. But you can only reap these benefits if you can actually get visitors to your blog. By now, we all know that content is king and that creating remarkable content on a regular basis will pay off sooner or later. But here are some simple strategies you can apply to each of your blog posts that will make your blog traffic soar quickly.

Click here to go to the source of the quote: blog.hubspot.com

Good stuff from HubSpot — one of my favorite internet marketing resources. Go the source if you’re interested in discovering the ‘6 ways’…

Will blogging become essential for lawyers to establish trust?

John Jantsch
Image via Wikipedia

In order to establish trust these days, producing helpful content for your target audience is essential. This per John Jantsch, publisher of Duct Tape Marketing, a leading resource on small business marketing.

…[P]eople today have come to expect to find information about any product, service, company, individual, cause or challenge they face by simply turning to the search engine of their choice. So, if they’re not finding content that you’ve produced that provides them that information, even if someone referred them directly to you, there’s a pretty good chance you won’t be worthy of their trust.

I guess I am going to tell you that you’ve got to commit to content production, but you’ve got to make it a part of your overall strategy and you’ve got to produce content with an eye on doing two things – educating and building trust.

What’s the leading way to produce content to build trust? Blogging says Jantsch.

I think a blog is the absolute starting point for your content strategy because it makes content production, syndication and sharing so easy. The search engines love blog content as well and this is the place where you can organize a great deal of your editorial thinking. Content produced on a blog can easily be expanded and adapted to become content for articles, workshops and ebooks.

Other content that can establish trust, per Jantsch, includes social media, reviews, testimonials, white papers, and FAQ’s. But with so many people reading blogs these days, including in-house counsel, and with blog content being regularly shared on Twitter, LinkedIn, and Facebook, it’s difficult to see other content having the impact of a blog.

People looking for a lawyer are as apt to be doing research on the underlying legal issue they face as they are to be looking for a lawyer. For example, someone looking for an estate planning lawyer is also going to be looking for information on the estate planning issue they face, whether it a type of trust, a tax issue or something else. They’ll still hire a lawyer. They’re just doing research so they are informed.

Social Networks: Going Public or Keeping Private?

Image representing LinkedIn as depicted in Cru...
Image via CrunchBase

Everything you do online is “putting it out there”—that is, putting yourself out there. And when it comes to using Twitter, Facebook, LinkedIn, YouTube, and other social networks, everybody’s got an opinion on best practices—how far out there you should put yourself.

In my experience as a marketing strategist and owner of a full-service marketing firm, I’ve come to realize that just how much of your personality type and specific goals you reveal can make or break your networking success. The world of social media is disorderly and unpredictable, so knowing yourself—and managing your privacy settings and usage accordingly—leads not only your success but to your personal comfort level.

Social media is still in its infancy, but three types of user personality are emerging. There’s no right style when it comes to social-media participation, or a right level of privacy. But consider your goals and your personality type. Which social-media type describes you?

You can follow the ‘via’ link above to go to the source and read the rest of the article…

Restaurant social media and word of mouth

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more. Comment, call or use the contact form to discuss how this applies to your business…

From thinker to thought leader in one easy workflow

So you wanna be a thought leader? There’s no better way to make your point of view ‘searchable, findable, and knowable’ on the internet than this suite of tools. It is the simplest and most straightforward blogging workflow I can imagine and if you’ve got a better idea, I’ll be the first to admit [and use] it…

Updated 5/25/10 to include LinkedIn and YouTube. h/t Alan Petras. Lesson learned? Don’t leave YouTube off a social media workflow when you’re talking to a video guy…

Enhanced by Zemanta

Getting it together

Image representing retaggr as depicted in Crun...
Image via CrunchBase

Your online presence, that is…

“If you’re reading this post, there’s a good chance you have multiple online profiles scattered across various services, including Facebook, LinkedIn, Flickr, and Twitter. And one problem you may face is pulling all of this information together to build a single online identity — be it for personal use, or to create a professional online profile. Flavors.me is a new site launching today that looks to make this as simple as possible, and it does so with flying colors. After a three month long private beta, the site has just launched to the public.” Source: Flavors.me: A Dead Simple Way To Pull Your Online Presences Into One Place

I tried flavors.me. It’s cute. My take? It’s primarily geared toward casual online users that what a kind of internet ‘business card’ that puts all your online properties in one place…

If you’re really serious about getting it together on the internet, there are two tools that I recommend you use; Retaggr and Google profiles…

Retaggr has been around longer than Google profiles and I started using it over a year ago. Retaggr, which identifies itself as the ‘definitive online profile’ allows you to add your user name to any of the hundreds of social media tools they have inventoried. The result will be a nice profile like this that brings together all the stuff you’re doing online — they even give you a way to include the profile in your email signature!

More recently, Google has begun to offer a similar type of service. While it does not offer some of the bells and whistles that Retaggr [like widgets and gadgets, etc.] it does have the advantage of being smack on the Google backbone…

httpv://www.youtube.com/watch?v=6f2ywgldeiY&feature=player_embedded

Fortunately/unfortunately, we’ve read this book before and Google wins in the end — at least for the next 5 years or so. So, if you’re going to pick one or the other, check out Google profiles if you’re serious about putting together a social media dashboard for people you are hoping will find you…

Reblog this post [with Zemanta]

The top 5 ways to promote your business using LinkedIn

Image representing LinkedIn as depicted in Cru...
Image via CrunchBase

I think author Lewis Howes is a little over the top here in his praise for LinkedIn, but I still think he’s worth quoting…

“LinkedIn is the most powerful social networking site to help you grow your business. It makes Twitter, Facebook and YouTube seem like social networking sites for kids.If you want to hang with the big players—a place where connections are made, leads are generated, and deals go down—then you need to spend more of your time on LinkedIn.

Although other sites have their purpose in the business world and many people utilize multiple social networking sites, LinkedIn is still the number-one place to market your business.” Source: Top 5 Ways to Market Your Business With LinkedIn | Social Media Examiner

His recommendations?

  • Use LinkedIn groups to generate leads
  • Ask questions and build credibility
  • Create events
  • Search in your target market
  • Send personal messages

Me personally? I think that Facebook has stolen LinkedIn’s lunch money. What I mean by that is that 5 years ago, LinkedIn was the serious tool for business social networkers and Facebook was the place where you spied on your kids. LinkedIn lost its popularity to Facebook which continues to gain momentum in the business space. I consider LinkedIn to still be one of the ‘big 3′ social media tools, but it’s a distant 3rd to Facebook and Twitter. Exception? LinkedIn continues to succeed in some business communities like Northeast Wisconsin where we are traditionally slow to adopt and slow to let go so it cannot be overlooked as part of a comprehensive social media campaign. If you want to get started with LinkedIn, you can’t go wrong by following Lewis Howes’ advice. If you can’t figure out what he’s talking about, contact me…

Reblog this post [with Zemanta]

Tactic #9: Leverage the ‘homebases and outposts’ strategy

It has been awhile since I wrote about tactic #8; using branded mail…

Today I’m going to talk about the third pillar of the e1evation system; promoting your online brand and reputation through the leveraging of homebases and outposts. Pillars 1 and 2 are ‘finding your passion’ and ‘publishing’. Once you’re publishing and you’ve found your voice, it’s time to promote your content through the use of social media outposts. Chris Brogan starts us off here…

“Social networks are great places to meet new people, to build new business relationships, and to learn about information from non-traditional sources. But another great way to use social networking sites is as an outpost. What do I mean by this? It turns out that people getting to know you on social networks might also find your content for the first time, and/or something you post to those networks might bring you an opportunity that wouldn’t immediately come to you in other ways. ” Source: Using Outposts in Your Media Strategy

I first noticed the power of leveraging social media outposts during my ‘reign’ as one of the top political bloggers in Wisconsin. I noticed during that time that if I would cross-post to Facebook or some other social media tool, that the post would get more traffic. Although this idea seemed original to me, I found that other great minds like Chris Brogan and Darren Rowse were already heading down this path… Continue reading “Tactic #9: Leverage the ‘homebases and outposts’ strategy”

Facebook for Fun and Profit…

Over the past 10 days I’ve had the opportunity to speak twice on the topic of ‘Facebook for Fun and Profit’ to LinkedIn groups Link Greater Green Bay and Link Appleton [thanks again, Mark and Stacie]. Here’s a post I wish I had in my aresenal before I did the preso — it includes some great tactical and practical advice I would have liked to include…

“Facebook’s not just for keeping tabs on friends and filling out quizzes — it can also be used as a highly effective business tool. It’s great for marketing your products, landing gigs and connecting with your customers.” Source: 32 Ways to Use Facebook for Business

Click the link to go to the source. For those of you from the group who requested it [Rich? ;-)], here’s a copy of my preso with a hat tip to Dana VanDen Heuvel of MarketingSavant.com and David Sauter of Envano who contributed thoughts and slides…

Happy Facebooking!

Reblog this post [with Zemanta]

Start a Blog at WordPress.com.

Up ↑