Here’s my approach to blogging and social media in a nutshell…

“You’ve got to accentuate the positive
Eliminate the negative
Latch on to the affirmative
Don’t mess with Mister In-Between

You’ve got to spread joy up to the maximum
Bring gloom down to the minimum
Have faith or pandemonium
Liable to walk upon the scene”

Whether you’re a solopreneur or the ‘Director, Corporate Marketing and Brand Communications Worldwide’ for a large farm implement manufacturer you can use good, fast and cheap social media tools to implement the ‘Perry Como’ approach to publicizing your business. Did you find some great news about your company on the web? “Accentuate the positive” by posting it to your corporate blog. Is someone harassing you online? “Eliminate the negative” by posting positive content and feeding your fans. Get the picture? Old Perry had it right, even if social media didn’t exist in 1958 when he recorded that song…

So, you latch on to the Perry Como method when you think about promoting your own personal brand

PS Originally posted 02/24/2010, updated 9/21/2012; still true over two years later…

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That’s fairly extensive, but many firms are, at the very least, monitoring some of employees’ Internet, phone and email use, especially larger companies and those in sensitive or heavily regulated industries. The market for email monitoring software has grown more than 25% each year since 2008 and is projected to reach $1.23 billion in 2013, according to IT market research firm Gartner; more than one in three large U.S. companies employ actual people to read or analyze employee email, according to a 2010 study by email monitoring firm Proofpoint. Plus, a survey by the American Management Association and The ePolicy Institute found that almost half of the small, medium and large companies surveyed monitored phone use, and two out of three monitored web use. Instant-message and text-message monitoring are also increasing, says Stephen Marsh, chief executive of email archiving firm Smarsh.

Not only do employers watch what you’re doing, but many act on what they find. One in five large U.S. companies fired an employee for violating email policies in the past year, the Proofpoint survey found. What was a fireable offense? Most email investigations pertain to issues of employees leaking sensitive, confidential or embarrassing information, or theft – not racy messages sent to a girlfriend from an office email account or the occasional online shopping binge from the corporate desktop.

Follow the link and go to the source. How many of these things are true in your organization?

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“Twitter is a social networking and micro-blogging service that can be accessed through your account on their website, on your desktop, by instant messaging and mobile phones. Hundreds of thousands of people and companies, including several presidential candidates, reportedly, are users, although the firm won’t release that information.

What is known about Twitter is that its traffic is increasing rapidly, although it’s still considered a niche site. According to data from Web analytics firm Hitwise, visits to Twitter have more than doubled in the past 3 months and were up 60% in April. Twitter ranked #439 among Social Networks and Forums in late April, but its size is difficult to measure because it has so many ways for access, primarily cell phones.” Click here to read more…

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A little while ago I wrote a post about 20 great Facebook Fan Pages. Most of the HubSpot blog readers found the examples eye-catching and inspiring, but many of the comments contained a similar yearning to see if these same concepts could be applied to B2B businesses.

Like the general idea of Inbound Marketing can be applied to both B2C and B2B companies, so too can the Facebook marketing techniques portrayed in the previous examples. In order to understand how to incorporate these principles into a B2B Facebook Fan Page we must first make sure that we understand the objective of these pages.

Engage Your Audience

One of the main reasons that people “Like” a page is because they want to stay up to date with the latest happenings at a particular company. Just like a company blog, if your Facebook Fan Page is rarely updated then people aren’t going to have much incentive to “Like” your page. It’s not only important to update your page with relevant company info, but also interesting goings-ons in your industry.

Encourage Sharing with Others

Other ways to engage your audience include holding contests or offering specials to fans. People love free stuff, and contests and specials are a great way to encourage fans to share your page with others. It is very common for friend’s on social networks to have similar interests and likely that they work in the same industry. Creating events that encourage current fans to share with others is an excellent way to extend your reach to those who are likely a good fit for your business.

Create a Conversation

This is similar to engaging your audience but takes it one step further. If you are regularly creating great content and sharing it, people will be more inclined to keep coming back to visit your Fan Page. If you’re actively participating in conversations with visitors in the comments and on your page’s wall then you will see an even better response. Showing your fans that behind your company logo is an actual person with whom they can interact is a great way to create happy customers who might even tell their friends about you :)

You’ll have to follow the ‘via’ link if you want a peek at the 7 awesome pages. Comment below or ‘connect’ above so we can talk about how this applies to your business…

AGCO

AgWired, the social media voice of the agriculture industry reports that AGCO, one of the world’s largest agricultural equipment manufacturers, is effectively using social media to stimulate sales in a down economy…

AGCO is providing a great example of how to integrate social media and networking into their communications strategy and to learn more about what they’re doing I spoke with Sue Otten, Director, Corporate Communications & Brand Communications Worldwide. In our conversation we talk about why the company has invested in very active social communications channels. Sue says that it’s a great way to “learn” from their customers and target a new demographic too. Source: AgWired » Blog Archives » AGCO Shows How To Go Social

Want to know their secret?

One of the recommendations Sue makes is to not be afraid to get started with social media. She says that there are some great consultants out there who can help you too. I’ll use this opportunity to make a little plug for Todd Lohenry with e1evation, Inc. who has worked with AGCO. Source: AgWired » Blog Archives » AGCO Shows How To Go Social

Their social media effort is powered by e1evation and Envano — straight outta Wisconsin! Using the same free, open source tools that are available to every entrepreneur, AGCO is rocking the ag world using social media. Comment, call or use the contact form to talk about how you, too, can effectively leverage social media for your marketing efforts…

What companies need to ask when hiring a social-media consultant

Letting an outsider influence your brand’s social-media presence can be a scary thing. You’re giving a consultant or an agency an enormous amount of power over your brand — and probably paying them a pretty penny. You know you need help to make your social-media efforts bear fruit. But how can you be sure you’re bringing in the right person?

At the 2010 BlogWorld Expo, panelists shared their takes on the social-media hiring process. As the panelists — each of whom is no stranger to the process — talked, they returned again and again to three fundamental questions that companies need to have answers to before confidently bringing a consultant or an agency on board.

You can follow the ‘via’ link above to go to the source and read the rest of the article…

How Businesses Are Unleashing Their Employees’ Social Media Potential

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We know it’s a brave new world for consumers and brands. If United breaks your guitar, or your Maytag doesn’t work properly, you can take on the company that messed with you via social media — and you may well win.

But technology empowerment works both ways. Consumers can take a stand against poor business practices, and brands can empower their customers like never before.

Mobile is a hotbed of innovation in this department. Point your phone at a restaurant and see if it’s worth an evening out. With the addition of cloud services, you get stuff like the iPhone app from UK car dealer Auto Trader, which can tell you the make, model and the price of used cars just from snapping a license plate photo.

To take it one step further, companies that invest in technology and innovation can not only sell more products with digital tools, but empower their own employees. Below, we’ve highlighted some examples of businesses that are using technology creatively to solve customer issues and spur innovation.

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to dig a little deeper…

The brand called you

Marlboro logo.
Image via Wikipedia

Tom Peters wrote this article over 12 years ago, but it’s truer now than it was then…

“The good news — and it is largely good news — is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark.

Who understands this fundamental principle? The big companies do. They’ve come a long way in a short time: it was just over four years ago, April 2, 1993 to be precise, when Philip Morris cut the price of Marlboro cigarettes by 40 cents a pack. That was on a Friday. On Monday, the stock market value of packaged goods companies fell by $25 billion. Everybody agreed: brands were doomed.

Today brands are everything, and all kinds of products and services — from accounting firms to sneaker makers to restaurants — are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.” Source: The Brand Called You | Fast Company

Must read! Go to the source and devour this article…

Social media fairy tails

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Great stuff from patgermelman’s blog…

“There are social media formulas that you can pick and choose from and adapt to fit your schedule, staff, and resources. There’s a virtual candy store of platforms and options. Here’s the secret…they all take work. There are no silver bullets. If someone claims to have all the answers they most assuredly don’t. If you get help from an expert and something doesn’t sound right, then it isn’t. You know your organization better than social media experts and any plan can be tweaked and adjusted to fit your organizational needs.” Source: patgermelman: Social Media Fairy Tales

The rest of the content is equally compelling! Go to the source for the rest of the article. btw, who’s the guy in the picture? Why did I use him?

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There is no ‘easy button’…

'THAT WAS EASY!'
Image by spackletoe via Flickr

…for social media, but there are some good, fast, and cheap tools that are simple to use and support the social media lifestyle. Unfortunately, most companies are taking a different approach. My good friend Dana VanDen Heuvel scratches his head here…

“I was in a meeting recently where I witnessed a demonstration of a very well developed internal social network for a fairly sizable, though not very well known company. This particular tool was (almost) completely custom coded by the developer and web design shop for their client. While I sat through the meeting, I wondered “why did they build this from the ground up? isn’t there an off the shelf package to do this?” Which, being one of outsiders, I asked “so, why did you build this from the ground up? isn’t there an off the shelf package to do this and didn’t the client ask for an evaluation of best-of-breed software before giving you the go ahead to do this?”” They chose us because we have passion…

Here’s what I have found. You don’t have to have a spectacular website to dominate as a thought leader, but having a good blog with good content and social media connections helps! Most important? It’s not expensive dollar-wise, but it does take a certain mindset. My formula for using a blog for thought leadership? Good system and process based on a couple of free tools! Questions? Feedback? Leave a comment or use the contact page to reach me…

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