Tag: Business

Social Media Landscape
Image by fredcavazza via Flickr

Business owners around the globe are asking themselves whether or not they need a social media manager. However, more and more of them are noticing the popularity of social media, but don’t know how, where, when, or why they should jump on the bandwagon themselves.  They notice their colleagues, peers, friends, children & family have jumped on board, on a more personal level. But, what so many of them fail to see, is that their present and future customers have jumped on for a ride too!

Right now, as you read this, your customers are flying down the road going mach 5 with no end in sight. They’re enjoying themselves too while reading/writing reviews, articles, comments & opinions on your business. They’re chatting amongst themselves (and to the rest of the internet world) about their latest visit, what their experience was, and even how it bugs them that Sally the cashier always seems “nice”, but never says thank you when they are leaving.

Wouldn’t you love the opportunity to be in that cart flying down the road too? Do you want to know what your customers are saying about you? Do you want to be able to effectively converse back with them? Wouldn’t you love to hear, first hand, about their experiences? Wouldn’t it be great to know how they felt about Sally so you could enforce stronger cashier policies?

Go to the source if you’d like to get the 5 reasons: socialmediatoday.com. h/t @tommytrc.
Related articles
0

The Future of Business is Social

You can read the original article here: Best of 2010: The Future of Business is Social.

Related articles
0

Correcting One Thing at a Time

Corporate athletes have recently (in the last decade) been schooled in the concept of working on strengths and exploiting them to gain leverage in their careers (via such books as Now Discover Your Strengths).  In our early careers, we were likely (at least I was) told to work on our weaknesses. It was a challenge to always be focusing on the negative, to say the least.   Thusly, a strengths-based approach made sense.We know that top athletes have almost always worked on their strengths to the level of exploiting them for extraordinary gains. To be fair, they also work on their weaknesses, but when you look at sports like cycling you see climbers become better climbers, sprinters getting faster and more explosive, time trialists becoming increasing dominant in their discipline and so on.  I think that you get the point. More specifically, great athletes focus on winning at one thing first, and work on weaknesses and secondary strengths after they’ve honed their strength.

via Social Media Breakfast New North | Blog | Winning at One Thing First Correcting One Thing at a Time.

When Dana VanDen Heuvel talks, I take notes. You can follow the ‘via’ link above to go to the source and read the rest of the article if you’re interested in learning more…

0

Bypass the 20 Twitter List Limit with a Sidekick Account

0

Opportunity of a lifetime!

“So, there’s plenty of bad economic news floating around. From the price of oil to Wall Street to bailouts to the death of traditional advertising.

Which is great news for anyone hoping to grow or to make an impact.

Change (and the fortunes that go with it) is almost always made during the down part of the cycle. It might not be fun, but it’s exciting. (Where do you think Google came from?) The opportunity is to find substantial opportunities (in any field) that deliver real value and have a future. Those jobs/investments/companies/ideas are undervalued right now, but not for long.” Click here to go to the source…

Reblog this post [with Zemanta]
0

What’s Your Killer “Technology”?

The word “technology” is in quotes because I want to expand your view of how it’s used. Businesses that get talked about do something different from other businesses. Being different is such an essential ingredient in marketing a small business.

You must also work, however, to bring that difference to the forefront of all marketing communications by developing tools that promote your point of view and your core difference.

It’s not enough to say that you’re different; you’ve also got to develop tools and materials that illustrate that difference. So in that vein, your technology could be a seven-step approach, a discovery audit, an actual technological product advancement, a coaching process, a set of tools, or proprietary software.

The key is to capture what it is that you do that’s unique and valuable and expand it into something that you can build a great deal of your educational content platform around. Think of this as your organization’s signature tool.

via openforum.com

My ‘signature tool’ is the ‘e1evation workflow’ — you can read about here…

0

Consumers More Likely to Use Businesses Active on Social Media

Image representing Yelp as depicted in CrunchBase
Image via CrunchBase

Seven out of 10 consumers are more likely to use a local business if it has information available on a social media site, says a new study.

The annual study, called Local Search Usage Study: Bridging The Caps, From Search to Sales, is a joint effort of comScore and TMP Directional Marketing, a local search marketing firm. It includes an online survey of some 4,000 consumers, plus data gleaned from observing one million consumers who agreed to have their online searches monitored anonymously.

Having a page on Facebook is a start, but it’s not a one-time effort: 81 percent of consumers using social media say it’s important for businesses to respond to questions and complaints. And for the record, you do need to worry about reviews and ratings – 78 percent said they’re important when deciding what to buy.

What else do you need to be doing with social media? Nearly four out of five (78 percent) of users want special offers, promotions, and information about events, 74 percent want regular posts about products, and 72 percent want posts about the company itself. (Wondering about posting those photos of the company office—or picnic? Two-thirds of those surveyed want to see them.)

If this all seems too daunting, the survey also suggests a simple starting place: make sure there is correct information about your business in as many places online as you can (Google, Yelp, Facebook, Twitter, etc.). Social networkers are 67 percent more likely to buy something than general searchers, but one in six searchers is frustrated by the lack of reliable information about small businesses on the Web – either it’s not there at all, it’s incorrect, or it’s confusing or disorderly. One third of searchers give up on a business when they can’t quickly find the information they’re looking for.

via inc.com

Wow. Just wow. You can follow the ‘via’ link if you’d like to read the rest of the article. Comment, call or use the contact form to connect and discuss how this applies to your business. Thanks to Dana VanDen Heuvel for tweeting this…

Related articles
0

7+ Tools for Turning the Tide

I had the honor yesterday of team teaching a social media ‘bootcamp’ with super smart social media guy Dana VanDen Heuvel [I know! Why was I team teaching with him?!]. Apparently Dana finds some value in my ‘practical, tactical’ approach to social media implementation so he asked me to share it with the class…

Me? I think people who believe that social media marketing could be valuable for their business are immediately faced with the question of ‘how do I add social media to my overflowing plate and still get home for supper?’. If that’s true then we need a simple toolbox to help us go from being overwhelmed by data to effectively managing and producing it. This is my current thinking about the ‘7+ Tools for Turning the Tide’ [the plus is for retail destinations that would also benefit from location-based social media]…

http://www.mindmeister.com/maps/public_map_shell/71029957/7-top-tools-for-turning-the-infotide?width=550&height=400&zoom=1&live_update=1

Before you tweet back that this is way oversimplified, remember where most aspiring thought leaders are at! That’s why I use three maxims to guide my choice of tools:

  • “Things must be made as simple as possible but no simpler.” Albert Einstein
  • “Never use two tools where one will do.” Paraphrase of Thomas Jefferson
  • “The tools must be ‘good, fast and cheap’, completely cross platform, and available anywhere/anytime [which means they are web and mobile based].” Todd Lohenry

This mindmap is a revision of my now ‘world famous’ series ‘The Top 10 Tools for Tightening your Tribe‘ — the missing technology toolkit for Seth Godin’s book ‘Tribes‘. You’ll see that some of the tools have changed [I’ve moved to Chrome from Firefox, for example] but the principles are enduring and many tools have stood the test of time over the past year — a lifetime in the social media space…

Questions? Feedback? Comment, call or use the contact form to connect so we can talk about how this applies to your business…

2

10 Reasons Not To Ignore Your Blog For Facebook

Image representing Facebook as depicted in Cru...
Image via CrunchBase

Brace yourself: Facebook is trying to take over the world. Or, if not the world, at least the entire Internet. With Facebook partnering up with popular sites like Yelp, many SMB owners may feel as if their load got lighter. I mean, why waste time worrying about your building your blog or your own site when you can grow your Facebook presence instead? If Facebook’s opening up the doors so that people can take you with them, you don’t have to worry about anything else anymore, right?

Wrong!

It doesn’t matter how hot Facebook or any of the other social media sites are looking right now. You still need to be focused on using your blog to create your own authority and brand. Want to know why?

Here are ten reasons.

via smallbiztrends.com

You can follow the ‘via’ link above to go directly to the source to get the whole story if you’d like to get the 10 reasons. #1? You don’t own Facebook…

1

Outdoor: The only ad platform that survives social media?

via socialmedia.biz

“Ultimately, I see outdoor’s place as being the only unaffected traditional media out let that can effectively launch social media conversations.” If you’re interested in outdoor advertising + social media, you’ll want to follow the ‘via’ link above to go to the source and read the rest of the article…

1

What companies need to ask when hiring a social-media consultant

Letting an outsider influence your brand’s social-media presence can be a scary thing. You’re giving a consultant or an agency an enormous amount of power over your brand — and probably paying them a pretty penny. You know you need help to make your social-media efforts bear fruit. But how can you be sure you’re bringing in the right person?

At the 2010 BlogWorld Expo, panelists shared their takes on the social-media hiring process. As the panelists — each of whom is no stranger to the process — talked, they returned again and again to three fundamental questions that companies need to have answers to before confidently bringing a consultant or an agency on board.

via smartblogs.com

You can follow the ‘via’ link above to go to the source and read the rest of the article…

Related articles
0

How to Combine Your Facebook Profile for Both Business and Pleasure

Image representing Facebook as depicted in Cru...
Image via CrunchBase

Despite publishing intimate details of their life, most people view Facebook as a very personal network; as a platform for pleasure not for business. But if you’re anything like me, your Facebook friends consist of people from a cross section of your life; some personal friends who you’ve known for years, some work colleagues and some contacts from your professional network. They may include anyone from your best mate to your mum to your boss to an industry peer, and that makes the humble status update a potential nightmare. Do you really want your boss to see the banter you have with your mates about the girl you pulled on your drunken night out? Do your friends really care about your industry blog posts or your work chat?

The psychology behind this dynamic leads to many people I know breaking Facebook rules and setting up two profiles; one personal profile and one professional profile. After all, you should never mix business with pleasure, isn’t that the mantra? But wouldn’t it be great if you could personalise your Facebook profile to every single one of your friends, giving each of them status updates and shared content that is specifically relevant to them and leaving out the stuff that isn’t?

Well, in actual fact, you can. Clever use of Facebook’s Lists feature means that you can keep your personal friends largely separate from your work colleagues, publishing different content to different groups on the same page while ensuring that never the twain shall meet. With Lists you can dice and splice your Facebook friends in as many different ways as you like, effectively presenting a personalised profile to each different one of your friends depending on their interests, your relationship with them and what you want them to see (and not to see). For once in your life you really can keep all of the people happy all of the time.

To get started, watch the short video clip below on how to create lists of friends in Facebook. You can create as many lists as you like, from simply one for ‘friends’ and one for ‘work’ as in my video example, to multiple lists. Importantly if you’re going to get very targeted with it, any friend can belong to more than one list.

via socialmediatoday.com

This article addresses the most critical issues of using Facebook for business in a very thorough and effect way. You can follow the ‘via’ link above to go to the source and read the rest of the article along with the authors videos…

Related articles
1

Social Media Marketing Bootcamp – Green Bay, December 3

I’m really excited that Dana VanDen Heuvel of MarketingSavant has asked me to join him in team teaching this Social Media Marketing Bootcamp in December. Dana’s brilliant when it comes to social media strategy and I’m not so bad at practical, tactical social media tools…

Nearly every local business can benefit from social media in their marketing, but most courses and books only tell you why and don’t show you “how to.” The Social Media Boot Camp for Local Business will teach you the why, the how-to and the practical, tactical things you can do to make social media work for your business. You’ll complete the course with complete command of the latest social media marketing tools and know how to deploy them in your business.

Folks who attend will get alot in a very condensed timeframe and if I weren’t presenting, I’d be the first to sign up…

via gbsmbootcamp.eventbrite.com
You can follow the via link to sign up via EventBrite. Here’s the outline for the course…

Social Media Bootcamp – Workshop Agenda http://d1.scribdassets.com/ScribdViewer.swf

Related articles
1

Social Networks: Going Public or Keeping Private?

Image representing LinkedIn as depicted in Cru...
Image via CrunchBase

Everything you do online is “putting it out there”—that is, putting yourself out there. And when it comes to using Twitter, Facebook, LinkedIn, YouTube, and other social networks, everybody’s got an opinion on best practices—how far out there you should put yourself.

In my experience as a marketing strategist and owner of a full-service marketing firm, I’ve come to realize that just how much of your personality type and specific goals you reveal can make or break your networking success. The world of social media is disorderly and unpredictable, so knowing yourself—and managing your privacy settings and usage accordingly—leads not only your success but to your personal comfort level.

Social media is still in its infancy, but three types of user personality are emerging. There’s no right style when it comes to social-media participation, or a right level of privacy. But consider your goals and your personality type. Which social-media type describes you?

via getcurrency.com

You can follow the ‘via’ link above to go to the source and read the rest of the article…

Related articles
0

From Side Project to Sustainable Business Using Social Media

Image representing Twitter as depicted in Crun...
Image via CrunchBase

Over the last 18 months I’ve built two profitable businesses with the help of social media. One business was a sure thing; the other was a side project. My side project was a blog: womeninbusiness.com.au. All of the important numbers (subscribers, page views and profits) are growing monthly and I’ve never paid a cent to promote it.

When I decided to drop out of corporate life, my first move was to open a consultancy. I had been working online since 2001 and by 2008 was confident I’d accumulated enough skills and experience that finding work wouldn’t be a problem.

Around about this time, Twitter was the next big thing. I realized if I wanted to offer my clients the best service I could, I’d better get to know what Twitter was, and work out it was going to be any good for business.

Little did I know that the answer would be a resounding ‘yes’—and that it would help me take my side project from an idea to a sustainable business in less than two years.

via problogger.net

You can follow the ‘via’ link above to go to the source and read the rest of the article if you’d like to know more…

0

Answered: 10 Questions About Website Redesign

Image representing Mike Volpe as depicted in C...
Image by mikevolpe.com via CrunchBase

Website redesign can be lethal or liberating for your business. Know what you are getting into before you sign the contract.

Most recently, we covered the website redesign topic in a webinar with HubSpot’s VP of Marketing, Mike Volpe. We received nearly 400 questions during the live session and wanted to address the most frequent ones here, offering a platform for discussion.

via blog.hubspot.com

If you’re interested in redesigning your site, you’ll want to follow the ‘via’ link and read these 10 answers. HubSpot is also offering a free guide if you’ll provide your info. Comment, call or use the contact form to connect so we can talk about how these 10 answers apply to your business…

0

Has business social media hit the mainstream?

“SmartPulse — our regular reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social-media practices and issues. Our most recent poll question: Which statement best describes your business’ current approach to social media?

  • We are experimenting — 41.88%
  • We have a documented social-media marketing plan and metrics to track performance – 24.79%
  • We have analysis paralysis. (In other words, we are all talk and no action) — 11.97%
  • We are well on our way to becoming a social business (i.e. implementing social technologies across the organization) — 11.11%
  • My subscription to this newsletter is the extent of my company’s social-media activity — 10.26%

The genesis of this poll question came after reading a recent article by Geoff Livingston, “The End of the Social Media Adoption Road,” that references Rogers’ Innovation Adoption Curve. Livingston states his belief that: “We’re rapidly approaching the end of the technology adoption curve for social media. … We’re likely moving into the laggard stage currently.”” Source: Has social media for business hit the mainstream? | SmartBlog on Social Media

What do you think? Is social media ready for prime time at your organization?

Related articles
0

Social Media for Farmers…

Bringing in the Harvest
Image by barockschloss via Flickr

Social media is not just for the kids, the young, hip and aware. It’s also for ag producers. I’m David Sparks and I’ll be right back to tell you why. My kids can’t wait to get on Facebook to tell everybody, that has committed to being their “friend”, everything they want them to know. It’s like a cyber self-promotion. Now all of a sudden, this phenomenon is catching on big time in the ag world. Why not? Doesn’t it make sense to promote good ideas, like cost savings, new technology, communicating with the public, otherwise known as the consumer? So social media is definitely catching on in the agriculture industry. AGCO Corporation started its social media initiative at the 2009 Farm Progress Show. Today – nearly 18-thousand Facebook users like the AGCO page and about a thousand more are following AGCO on Twitter. The company also blogs several times each week.

Sue Otten is Director of Corporate Marketing and Brand Communications Worldwide for AGCO and heads up the company’s social media efforts. “It’s a nice blend between our own original content and talking about our products and technologies which is something our audiences are interested in as well as interesting ag news from around the world. It’s good for farmers in one part of the world to know what’s going on in other parts of the world. Ag is getting a bad rap these days and this is a way for the farming community to tell their story.

Click here to go to the source and get the podcast; aginfo.net

AGCO rocks! Nice work, Sue…

0

What Companies Want in a Social Media Intern

As well as looking good on your resume and netting you college credit, interning in social media can offer you incredibly valuable experience in the world of work, where social media experience is becoming ever-more important.

However, competition for good placements can be fierce, so it’s good to know what companies look for in a social media intern, so you can focus on improving or highlighting those skills.

From big companies, small businesses, non-profits, educational institutions and commercial ventures, we talked to the people who recruit social media interns to find out just what it is they want in a candidate.

via mashable.com

If you want to know what makes a good social media intern, look no further than Jamy Lyn Johnson of AGCO. In the spirit of full disclosure, Jamy is a client that has fully embraced the ‘e1evation workflow‘, personalized it and made it her own. A few weeks ago, the AGCO blog [which Jamy drives along with her boss Sue Otten] received a huge honor when they earned a spot in the Alltop Agriculture channel — kind of a bloggers ‘hall of fame’ making them the only Farm Equipment manufacturer to achieve that hallowed status…

What make Jamy so successful? Mashable lists 4 qualities that companies want:

  • Good communication skills
  • Solid writing skills
  • Top notch social skills
  • Enthusiasm

Jamy had all four out of the box. As a journalism major at Furman, she gained the solid foundation that many business bloggers are lacking. She was also familiar with social media tools but needed a system and a process for using them in concert to achieve business objectives. That’s where I came alongside her for a brief period of time to connect the tools and give her a logical workflow using Google Reader combined with all the tools on the AGCO blog.

If you’re looking for the real deal in social media interns, look no further than Jamy — she’s a model for success in this space! AGCO better snap her up soon… :-D

Related articles
0

Stop Phoning It In

Image representing MailChimp as depicted in Cr...
Image via CrunchBase

If you’re responsible for your company’s newsletter [‘or blog or any other outward facing communication’ ed. note], stop looking at it as a burden. Ask yourself this question: “What would be MOST useful to the people getting this newsletter?” And then ask yourself this question: “What else besides my company’s pitch can I put into this newsletter?” Then ask yourself this question: “Would I share this with someone in my family or with my friends?” That’s one way to figure out how to fix newsletters.

If you’re looking for new buyers, don’t just lamely ask people. Figure out how to find them. Use social tools. Use old fashioned search tools. Create interesting content that would appeal to the kinds of people you need, and figure out ways to promote that. Look OFFLINE. It’s amazing how few people do that last one, by the way, if they’re getting deep into the online world.

If you’re responsible for improving coverage for your company as a public relations professional, put more time into building your relationships with your network before you have a new story. Connect with them about their own things. Ask them about their own passions. Get to know them outside of the article. Ask them how you can help them, or much better still, just figure out a way to be helpful and do it, gratis.

via chrisbrogan.com
Related articles
0

How to add more sources to your social newspaper

via holykaw.alltop.com

What do you mean you don’t have a social newspaper? Go to http://paper.li to get one!

0

Start a Blog at WordPress.com.

Up ↑